Jim Hudson Lexus - Service Center

Concerned and quick to provide solution. Quick to recommend solution. Kept informed of progress. Made comfortable while waiting. Very easy to deal with and explained all that was done to corr Quick to recommend solution. Kept informed of progress. Made comfortable while waiting. Very easy to deal with and explained all that was done to correct problem. More

Customer Focused Service Service Consultant kept me informed on the status of my car (progress of service) several times during my 3-hour wait. The waiting area continues to Service Consultant kept me informed on the status of my car (progress of service) several times during my 3-hour wait. The waiting area continues to be the best! More

Got me in last minute and completed everything I asked for. Service was slow and took a while for a service rep to get me at the end and my car sat in the bay for quite some time. Beautiful facility. for. Service was slow and took a while for a service rep to get me at the end and my car sat in the bay for quite some time. Beautiful facility. More

Great service! Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus Took my Lexus to the dealership with two problems. They diagnosed problem one quickly from the technical service bulletin that had been issued byLexus and fixed the problem. Problem two was more complicated. The service manager called in a regional specialist who was able to pinpoint the problem, order the part, and fix the car. What great service to have a specialist come in and solve a complicated problem! Couldn’t ask for more! More

My service representative was very honest with the issues he saw with my vehicle. I told him why I’ve chosen the items for service and he understood me clearly and reacted accordingly. Thanks again Dan you w he saw with my vehicle. I told him why I’ve chosen the items for service and he understood me clearly and reacted accordingly. Thanks again Dan you were thoughtful of the needs I presented and apologized for the looong unexpected wait time and compensated that for a complimentary oil change. More

Service at Jim Hudson Lexus The service I received on 9/14/19 was very professional. I was very impressed on how I was constantly informed via text message on what was being done The service I received on 9/14/19 was very professional. I was very impressed on how I was constantly informed via text message on what was being done on my vehicle throughout the service. Danny was also very helpful More

Great Experience I was very happy with the service I received from Jim Hudson Lexus. Everyone was vero professional and helpful. I would definitely recommend this de I was very happy with the service I received from Jim Hudson Lexus. Everyone was vero professional and helpful. I would definitely recommend this dealership. More

Truly a great team! This dealership continues to impress me with the outstanding service and pride. We always feel welcomed and cared for every visit. Thank you for care This dealership continues to impress me with the outstanding service and pride. We always feel welcomed and cared for every visit. Thank you for care and support. More

Excellent Service ! I can’t imagine buying a car from anyone else. From point of sale to service Jim Hudson is top notch. I highly recommend them. I can’t imagine buying a car from anyone else. From point of sale to service Jim Hudson is top notch. I highly recommend them. More

Excellent Service for 15000 Check! This was an opportunity to get my 15000 mile service done on my 2017 Lexus when a schedule opening occurred on short notice on a Friday morning. A la This was an opportunity to get my 15000 mile service done on my 2017 Lexus when a schedule opening occurred on short notice on a Friday morning. A lady by the name of Ashley helped me get an appointment for two hours later, just after lunch. I arrived on time, the service representative, Daniel Weih took great care of me, had the paperwork filled out quickly and promised me the service should take about 1 & 1/2 hours, which proved to be very accurate. There was a quiet place in the waiting room, where I was able to get some work or reading done. The service was done just as promised, the staff was very prompt & able to get me on my way in short order. An excellent experience, as always, with Jim Hudson Lexus. An outstanding dealership. I've been doing business with this dealership for almost 20 years - outstanding quality & folks to work with! More