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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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August 07, 2019

Service Great service done in a timely manner. Overall experience was excellent. Erik was very professional and took care of my service and answered my questi More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Oil change and servicing Amazing customer service! In and out of an oil change and service check weighing 60 minutesSam Mercardo was great at explaining the invoice and everyt More

by RBoone4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Customer Service Professional, Prompt, Friendly, and Meet the needs of the customer. The team is always accessible and willing to address any of my concerns. I will r More

by Tange123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly McCaw, Shannon Stratford
August 05, 2019

Service Jim Hudson always gives efficient and thorough service each time I bring our vehicle in for service. They’re able to tell me how much time it will tak More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Excellent Service I live all the way across town and I really appreciate Jim Hudson Lexus for picking up our car, leaving a loaner, fixing our car and returning our car More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2019

Lexus service I liked receiving a phone call asking me when I would like to schedule a service (great reminder!). From pulling into the service area to leaving with More

by happydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
August 04, 2019

Excellent service I always receive great customer service. I will always drive a Lexus just to come to the dealership for their A class service! I would recommend every More

by MSweat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2019

Service on car Everyone was knowledgeable and friendly. The loaner car was clean and I enjoyed driving a new Lexus. The dealership is clean and all the staff were More

by Lexus car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2019

Service check -up It's pleasant environment to wait. The lounge area and business area are clean and comfortable. The service department is helpful and professional. Th More

by drtk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2019

Informative I have been coming to this dealership for the last 8 years. I never knew that a military discount was available. Ms Startford made me aware the disco More

by cwell65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
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