Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,847 Reviews

1,847 Reviews of Jim Hudson Lexus - Service Center

Sort by
May 08, 2024

As always, the customer service was great! My husband entered a pleasant environment and friendly people. More

by lmcbride369Lorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Hudson Lexus responded

We're delighted to know that you and your husband enjoyed the friendly environment at Jim Hudson Lexus of Columbia. Thanks for sharing this positive feedback about our customer service!

May 08, 2024

Mr. Erik Due is always helpful, nice and polite when I’m there to get my car Service. I wouldn’t go to know other Service Consultant. Always greeting me with a smile. Thanks Mr. Erik Due for all of your hel More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Jim Hudson Lexus responded

Michelle, it's wonderful to know that Erik consistently provides you with top-notch service at Jim Hudson Lexus of Columbia. We appreciate your loyalty and look forward to assisting you in the future!

May 07, 2024

Our dealings with Jim Hudson on Killian has been nothing but exceptional. From purchasing to having service done to vehicles the staff at this location is the greatest. Met Tanner for the first time and it More

by Ksimmons616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jim Hudson Lexus responded

We're delighted to know you had an exceptional experience with Tanner and the rest of our team at Jim Hudson Lexus of Columbia. We strive for nothing but the best service! Thanks for your kind words.

May 06, 2024

Danil Weih was very friendly and very respectful and knowledgeable of my questions. He is an asset to Jim Hudson Lexus! More

by Loganlfdickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jim Hudson Lexus responded

Logan, we're glad to know Danil was able to assist you effectively at Jim Hudson Lexus of Columbia. We appreciate your feedback and look forward to serving you in the future!

May 02, 2024

Best attention to detail ever! ! Thank you soooo much Sam for caring! You are 5 Stars in my opinion. I will always ask for your representation. You really do care about the outcome More

by Tdurant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Hudson Lexus responded

We're delighted to know that Sam provided you with such attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you in the future!

May 01, 2024

Tanner Carnes in the service department continues to be my advocate for the last two years. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Boyles
May 01, 2024 -

Jim Hudson Lexus responded

Matthew, we are happy to hear that Tanner has continued to deliver five-star service over the years. Thank you for being a loyal Jim Hudson Lexus of Columbia customer!

April 30, 2024

Jim Hudson Lexus continually provides exceptional, high-quality customer service from the sale and throughout the later maintenance service visits. I highly recommend this dealership. More

by RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Jim Hudson Lexus responded

We're so glad to know you've had consistently great experiences with us at Jim Hudson Lexus of Columbia. We appreciate your recommendation and look forward to continuing our high-quality service for all your future visits!

April 27, 2024

Great professional people when we have an appointment to bring our car in it is always done in a timely matter, and the experience of their lounge is very relaxing, but I can also get work done More

by dottieoneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Hudson Lexus responded

We're glad to know you've had a positive experience with our team at Jim Hudson Lexus of Columbia. It's great that your appointments have been timely and the lounge has provided a relaxing environment for you. Thanks for sharing!

April 26, 2024

Stellar service as always. Thank you Danil Weih for making my service visit so easy. More

by Carol Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Jim Hudson Lexus responded

Thanks for the shoutout, Carol! We're glad Danil made your visit to Jim Hudson Lexus of Columbia notably positive. Drive safely and see you next time!

April 26, 2024

Friendly staff who handled everything with efficiency and care. Good communication levels, complete with video of the inspection. More

by topper.striae-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Jim Hudson Lexus responded

We're glad to know you had a positive experience with our team at Jim Hudson Lexus of Columbia. Thank you for appreciating the communication and efficiency, we strive to provide top-notch service!