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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,234 Reviews

2,234 Reviews of Jim Hudson Lexus - Service Center

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November 06, 2024

Efficient, professional, thorough and polite. We arrived for our appointment, they serviced the vehicle, provided a status report and completed the service with a wash and vacuum More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Jim Hudson Lexus responded

Kay, we're delighted to hear about your positive experience at Jim Hudson Lexus of Columbia! Our team takes pride in providing efficient and thorough service. Thank you for sharing your feedback!

November 05, 2024

Always have the best experience! Shaun and Tony are the best at what they do! Kudos to entire team!! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Jim Hudson Lexus responded

Tammy, thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are thrilled that Shaun, Tony, and our team continue delivering top-notch service.

November 04, 2024

When We took my car for service everything went smoothly. Didn’t have to wait too long. More

by Lalidaraj
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Jim Hudson Lexus responded

We are pleased to know that your service visit was satisfactory at Jim Hudson Lexus of Columbia! Thanks for the five-star review.

November 01, 2024

Excellent service from Jared. Always quick and easy to get service completed and a very nice waiting room. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman, Darryn Russ
Nov 01, 2024 -

Jim Hudson Lexus responded

Thanks for the lovely feedback, Marcia! Jared and the Jim Hudson Lexus of Columbia team are always happy to assist you.

October 31, 2024

Always a great experience at Jim Hudson Lexus. Every service advisor that I’ve worked with in the last 4 years, has exceeded my expectations. Danny Chupek was no different. He provided excellent s More

by Ikaisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Thank you so much for sharing your wonderful experience! We’re thrilled to know that each of our service advisors, including Danny, has consistently exceeded your expectations over the years. We’re proud to have earned your loyalty as a Lexus driver—looking forward to serving you for many more years to come!

October 31, 2024

Excellent customer service. It is a great service when a dealer check all areas of the vehicle. Great job More

by Daniel Moses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Jim Hudson Lexus responded

Daniel, we're delighted to hear you had an excellent experience with us at Jim Hudson Lexus of Columbia. Thank you for your kind words!

October 26, 2024

Received excellent service from Tanner and Christian in the service department. The service video was great and explained everything that was covered and how soon before I would need additional service ver More

by TiffanyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Oct 28, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback, Tiffany! We're thrilled to hear that Tanner and Christian provided you with excellent service at Jim Hudson Lexus. It’s great to know the service video was helpful in explaining everything clearly. We appreciate your support and look forward to serving you again!

October 25, 2024

This dealership and the service specialist always make me feel welcomed. They take care of me, and give me honest recommendations. I’ll remain loyal to the the brand because of how good the dealership treats More

by Monique Curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Jim Hudson Lexus responded

Monique, we're delighted to hear that Danil and the team at Jim Hudson Lexus of Columbia have earned your loyalty with their exceptional service. Thank you for sharing such positive feedback! We look forward to continuing to provide top-notch care whenever you need us.

October 24, 2024

Great service. Dealer explains the problem and how to fix it,how long it takes to complete the job. More

by Benftrapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jim Hudson Lexus responded

We're thrilled our team has hit the mark with 5-star service! Thank you for choosing Jim Hudson Lexus of Columbia.

October 21, 2024

Great customer service, clean environment and excellent service! I love being able to view the video of my car inspection. Top of the line technology! More

by Great Coffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jim Hudson Lexus responded

Thank you for the fantastic review! We're glad you enjoyed the video inspection feature and our clean, welcoming environment. It's great to hear our technology and service exceeded your expectations! We look forward to seeing you again!

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