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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,154 Reviews
Call Service Center (803) 754-9500

2,154 Reviews of Jim Hudson Lexus - Service Center

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August 02, 2023

Service was seamless, everything went smooth. Customer service was awesome. Customer lounge area was clean and well stockers. More

by CDixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Jim Hudson Lexus responded

We're glad to know your experience at Jim Hudson Lexus of Columbia was seamless and enjoyable! We strive for excellent customer service, so it's great to see that reflected in your visit. Thanks for the review!

August 02, 2023

Colby was terrific and Hudson Lexus in general is terrific … speedy, attentive, complete, great follow up More

by Hawk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Aug 02, 2023 -

Hawk1 responded

Colby at Jim Hudson was terrific on first ES300H checkup

August 02, 2023

Doug, Sam and Howard were great. I love the level of service given to me. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug and Howard
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Oct 17, 2023 -

Jim Hudson Lexus responded

We are thrilled to hear that our team delivered excellent service, Shannon. Doug, Sam, and Howard will appreciate the shoutout!

August 02, 2023

Great customer service. Good communication. Clean environment. Everything is always done in a timely manner. More

by Lashay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody.
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Oct 17, 2023 -

Jim Hudson Lexus responded

Lashay, we're glad to know you had a positive experience at Jim Hudson Lexus of Columbia! We pride ourselves on our customer service and clean environment. Thanks for the feedback!

August 02, 2023

Excellent service experience and prompt service. Staff is responsive to the need of the customers. More

by Berthalwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Jim Hudson Lexus responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Jim Hudson Lexus of Columbia Team

August 01, 2023

Great service with valet. Very professional. And thorough. Will continue to use this service department More

by barney.costner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 01, 2023

Timely Service, respect and courteous Thanks again for a job well done on my vehicle. More

by wingsoffaithinternational
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

wingsoffaithinternational responded

Thank you for a job well done.

Aug 01, 2023 -

wingsoffaithinternational responded

I'm please and proud of this Lexus dealership.

August 01, 2023

Excellent service. A very clean and well stocked waiting area. Kept informed all the way. More

by SKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Platt and Colby Emerson
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Oct 17, 2023 -

Jim Hudson Lexus responded

Thank you for sharing your appreciation for Jim Hudson Lexus of Columbia! We look forward to your next visit!

July 31, 2023

Great service, great associates , all work done in a timely matter. Would recommend to anyone More

by dannyestep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2023

Jim Hudson Lexus was responsive, friendly, and accommodating. They do high quality work and have a wonderful environment. More

by C Sox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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