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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,153 Reviews

2,153 Reviews of Jim Hudson Lexus - Service Center

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May 18, 2023

Melvin was awesome! He always does a great job in making sure everything is done correctly. He is always on top of what I need done to keep my care road worthy. More

by rdease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Professional Timely & Efficient. The Dealership Was Clean & The Staff Was Polite & Courteous. Quick Scheduled Vehicle Maintenance. More

by Customer101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Very friendly and professional staff. Tanner answered all my questions and gave me great advice. More

by L Atkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Professional, courteous, and kind. Service is always prompt and precise. Appointments are a great help to busy people. More

by Wats3517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Comfortable waiting area with muchies. Should have brought my computer so I could do some things that I usually do at home. More

by kathyazarigian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Always a pleasure to bring my LS 500 to get serviced, by Jim Hudson Lexus of Columbia!! My service advisor Erik Due is the best in the business. Thanks!!!!! More

by prenticegoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Neat and clean. Very welcoming atmosphere. Everyone was very professional. I was impressed with my first of many more visits. More

by robert_powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Everything was great Service was great Service rep was great Waiting room area and workstation area was well stocked and made it easy for me to work while I wait More

by CDixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
May 08, 2023 -

Jim Hudson Lexus responded

We are delighted to hear that everything went great during your recent visit to Jim Hudson Lexus of Columbia. We're glad our service and service rep met your expectations and that you found our waiting area comfortable and convenient for work. Thank you for taking the time to share your feedback with us!

May 05, 2023

Very accommodating. Staff is very courteous and attentive to details and your needs. Very knowledgeable technicians. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Jim Hudson Lexus responded

Barbara, thank you so much for sharing your experience with Jim Hudson Lexus of Columbia! We hope to see you again next time!

May 04, 2023

The staff at Jim Hudson especially, Shaun Crosier and Kimberly Bowers, go above and beyond to help their customers. More

by lizusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Jim Hudson Lexus responded

We're so glad to hear about your excellent experience at Jim Hudson Lexus of Columbia! It's wonderful that Shaun and Kimberly were able to exceed your expectations and provide you with top-notch customer service. Thank you for sharing your experience with us and we hope to assist you again in the future!

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