Jim Hudson Lexus - Service Center

They did keep my car a few days to see if they could fine out what was causing the problem. That was good customer service. At least they are trying to figure out the problem and not trying to ignore it. out what was causing the problem. That was good customer service. At least they are trying to figure out the problem and not trying to ignore it. More

Everyone at the dealership is extremely congenial and goes to the limit to be helpful, after 50 years of buying cars at different dealers I have never had a better experience than Jim Hudson Lexus (no de goes to the limit to be helpful, after 50 years of buying cars at different dealers I have never had a better experience than Jim Hudson Lexus (no dealership has come close to JHLx) More

The service was excellent. Melvin processed my work order quickly and accurately. The maintenance time estimate to complete my requested work was right on. Melvin processed my work order quickly and accurately. The maintenance time estimate to complete my requested work was right on. More

Thank you for providing excellent service. And thank you for prompt service. Have a blessed day. Anne And thank you for prompt service. Have a blessed day. Anne More

A very great place to deal with. The customer service is outstanding. Make sure to buy a Lexus. The customer service is outstanding. Make sure to buy a Lexus. More

The service was outstanding and Melvin Alston delivered on everything that I needed to keep my car operating to my expectations on everything that I needed to keep my car operating to my expectations More

The service adviser had provided sufficient information about the service and update of the service progress. about the service and update of the service progress. More

Fantastic customer service, technicians did a great job and my advisor was very helpful and made my experience as simple as possible. and my advisor was very helpful and made my experience as simple as possible. More

My service appointment at Jim Hidson Lexus in Columbia, SC was absolutely great! My service Rep, Colby Emerson, was very professional, courteous, and engaged with explaining everything to me up front. The SC was absolutely great! My service Rep, Colby Emerson, was very professional, courteous, and engaged with explaining everything to me up front. The service process itself was very seamless. The waiting area was very nice, quiet, and clean and I loved the service video the technician sent after working on my car! How cool! He explained in a short video if my car was in good condition and what he fixed. I absolutely loved that! It was just a nice and professional atmosphere. The follow- through from beginning to end was impeccable! Thank you! More

One thing for sure is this establishment knows how to handle business the correct way! handle business the correct way! More