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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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March 21, 2023

Excellent customer service and friendly. Very clean as well!!!They kept me informed of the work being performed. More

by Inieves08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia! We're so happy to hear such positive feedback regarding our facilities as well as our team's customer service. We appreciate you and hope to work with you again!

March 16, 2023

Excellent service as usual ! ! Car was ready when promised ( we were issued a loaner ! ) Have used Jim Hudson for years ! More

by SZQSZQ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
Mar 16, 2023 -

Jim Hudson Lexus responded

We are happy to hear that you and your vehicle were so well taken care of by our team! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your support. Drive safely!

March 16, 2023

My previous visit for service was done in excellency. Erik Due as well all of persons that I encounter were very helpful and courteous. Danny, Shawn, Danil, as well as Melvin all conduct themselves in pr More

by Baiken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jim Hudson Lexus responded

The team appreciates your kind words. Thank you for being a loyal client of Jim Hudson Lexus of Columbia!

March 15, 2023

Great experience. Scheduled my oil change online. Was very easy. Melvin was my service advisor. Super friendly and thorough. More

by ccrompton79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with Melvin and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Great service today no issues or concerns vehicle returned. Pick up service was on schedule More

by Jammauth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Jim Hudson Lexus responded

Thank you for your confidence in Jim Hudson Lexus of Columbia, and for your business. We are grateful to have you as a customer!

March 14, 2023

Very professional both service and sales personnel. Sam in service has always been most helpful snd congenial. Ron in sales was a pleasure to work with.Your tech lady was extremely helpful. You have a More

by barrytc525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that Sam and Ron delivered such a successful service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

March 13, 2023

Great service, great people,great atmosphere, great product. Accommodating and pleasant. Always welcoming and friendly. More

by vernawdow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Jim Hudson Lexus of Columbia.

March 13, 2023

The operation is smooth an the work is done in a reasonable amount of time. Good communication. Danil was a great coordinator and very professional. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

BJ - It's great to hear that Danil took such great care of you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels ahead!

March 12, 2023

Very clean and easy to make my appointment. The staff was courteous. Repair was done in a timely manner. More

by harri221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We appreciate your business and hope. to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

March 11, 2023

Good customer service, professional and courteous. Great on explaining condition of vehicle and service needed. More

by Blmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Jim Hudson Lexus responded

We are so happy that the Jim Hudson Lexus of Columbia team delivered an excellent experience, and thank you for taking the time to leave us a review!

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