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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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September 24, 2021

Consistent, timely, and excellent experience. All questions answered, no unresolved concerns, and the car is cleaned up and ready to go. Thanks! More

by cms99324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz the Valet
Sep 24, 2021 -

Jim Hudson Lexus responded

Feedback like this makes our day! Thank you for your business and your confidence in our team here at Jim Hudson Lexus of Columbia. We hope to welcome you back for your future services!

September 22, 2021

Jim Hudson customer service is the best that I have ever experienced even though I paid more for my car the service has been worth it More

by elsn1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Church
Sep 23, 2021 -

Jim Hudson Lexus responded

This review made our day! Thank you for the kind words about the Jim Hudson Lexus of Columbia team - it is our honor and privilege to serve you. Come back next time!

September 19, 2021

Overall the experience was excellent. All the personnel were very professional. Waiting area and dealership overall was very customer friendly. Look forward to our next visit. More

by Jcmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen
Sep 19, 2021 -

Jim Hudson Lexus responded

We are so thrilled to hear the Jim Hudson Lexus of Columbia team was able to deliver a five-star service experience. Please let us know if there is anything else we can help with. Take care!

September 17, 2021

Melvin has been my service guy for more than 10 years. He is trustworthy and very professional. He’s the BEST in Jim Hudson Lexus SERVICE Department! More

by J. Chatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Jim Hudson Lexus responded

Thanks for the 5-star review of Jim Hudson Lexus of Columbia! We're proud to have earned your loyalty and we look forward to serving you next time!

September 15, 2021

Everyone is so nice and professional. The service guy was so accommodating and put me in a courtesy vehicle. I was from out of town so I was able to go eat lunch and shop which was great instead of sitting a More

by a1dalton
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

September 14, 2021

This dealership is second to none. Experience Jim Hudson Lexus once, and you’ll never forget it! More

by jade.jones.sc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Sep 14, 2021 -

Jim Hudson Lexus responded

Jade, thanks for the excellent review! We're happy to hear that you had a great experience with us.

August 25, 2021

Great customer service, always greeted with a smile and very knowledgeable in regards to any questions or concerns. Very happy with my awesome Lexus service. More

by algottie84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Jim Hudson Lexus responded

Hearing that our team always greets you with a glowing attitude really makes our day! We strive to make sure our guests receive exceptional service and it certainly sounds like the team hit the mark. We will be sure to pass along your thanks to the Jim Hudson Lexus of Columbia team. Safe travels!

August 19, 2021

Melvin is the best!! Makes it easy and pleasant experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints More

by Mbgwinn56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Jim Hudson Lexus responded

We are thrilled that you continue to choose Jim Hudson Lexus of Columbia for your service needs! Thank you for sharing your kind feedback about Melvin and the team, it is gratifying to know that you are always so well taken care of. See you next time!

August 17, 2021

Erik did a great job during my recent service appointment at Hudson Lexus! He worked the details of my servicing well, work done right, and billing was smooth!! More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Jim Hudson Lexus responded

Your confidence in Erik and the Jim Hudson Lexus of Columbia team to get the job done means a lot to us, Rich! Thank you for stopping by and we hope to see you next time. Take care!

August 10, 2021

I haven’t purchased a Lexus here, but they have the best service department in the midlands! More

by Jeff Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Jim Hudson Lexus responded

Thank you for the great review, Jeff! We appreciate your confidence in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you back!

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