2,175 Reviews of Jim Hudson Lexus - Service Center
Great customer service, always greeted with a smile and very knowledgeable in regards to any questions or concerns. Very happy with my awesome Lexus service. very knowledgeable in regards to any questions or concerns. Very happy with my awesome Lexus service. More
Melvin is the best!! Makes it easy and pleasant experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints experience. Always helpful and prepared. Clean and friendly atmosphere no matter how busy they are . No complaints More
Erik did a great job during my recent service appointment at Hudson Lexus! He worked the details of my servicing well, work done right, and billing was smooth!! at Hudson Lexus! He worked the details of my servicing well, work done right, and billing was smooth!! More
I haven’t purchased a Lexus here, but they have the best service department in the midlands! service department in the midlands! More
Melvin did a great job assisting me with getting my car serviced! He was professional and courteous. Thank you for getting my Lexus 250 serviced in a timely manner! serviced! He was professional and courteous. Thank you for getting my Lexus 250 serviced in a timely manner! More
Jim Hudson has given me the experience of a lifetime. I cannot express the way their professionalism and their willingness to always go the extra mile in any situation has left a profound impression on me. cannot express the way their professionalism and their willingness to always go the extra mile in any situation has left a profound impression on me. More
Erik Due and Danny Chupek were outstanding, but it took 20 min for anyone to come help me when i drove up to service. Certainly your "service consultants" could take 5 minutes away from their work and sig 20 min for anyone to come help me when i drove up to service. Certainly your "service consultants" could take 5 minutes away from their work and sign me in. Isn't that their job instead of sitting around in their offices or strolling around the dealership? Also when i was told my car was ready, an app came up for me to pay and i tried to. It took time and it never worked. Later Danny told me it wasn't for those who visited the dealership. This visit was a sad surprise for Jim Hudson Lexus. I will have my car picked up from now on. More
The service I recived from Mr. Erik Due was outstanding and very professional. He took time to explain Battery issue concerning my vehicle. Excellent Quality customer service. and very professional. He took time to explain Battery issue concerning my vehicle. Excellent Quality customer service. More
Great company, I love the customer service.Shaun takes Great company, I love the customer service. Shaun takes good care of my Lexus. Explains what service they will be doing Everyone is helpful and kind Great company, I love the customer service. Shaun takes good care of my Lexus. Explains what service they will be doing Everyone is helpful and kind at their jobs. Everyone is treated as important. More
As always, Shaun is exceptional at every part of my service appointment. He is extremely attentive, professional and simply the best, in my opinion. I am always pleased when I leave Jim Hudson Lexus. service appointment. He is extremely attentive, professional and simply the best, in my opinion. I am always pleased when I leave Jim Hudson Lexus. It is a pleasure having my car serviced at Jim Hudson. More