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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,177 Reviews

2,177 Reviews of Jim Hudson Lexus - Service Center

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May 07, 2021

I have loved dealing with them from buying the car to now doing the service on the car. Kimberly in service is so sweet on the phone. More

by emily.cameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Jim Hudson Lexus responded

Emily, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Kimberly know that you appreciate her help. We look forward to your next visit!

May 07, 2021

Very pleased with the service that I received on my vehicle. Shannon did a great job keeping me informed. I will go back in 6 months. More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
May 07, 2021 -

Jim Hudson Lexus responded

Jay, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate the help. We look forward to your next visit!

May 06, 2021

Very accommodating . Erik Due was very pleasant to work with and I plan to use him in the future . Love the way Jim Hudson details my car after it is serviced, and that is why I am a over 25 yr customer. More

by Jan4009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Jim Hudson Lexus responded

Jan - We can't thank you enough for your 25 years of business and support - wow! It's great to see this feedback about your recent visit and we are delighted that Erik provided excellent service. Have a wonderful weekend!

May 05, 2021

Eric was great to work with. I was happy with everyone’s willingness to help and the overall positive vibe of the staff. Thanks for working me in w/o an appt. and getting my Lexus back to me so quickly. Goo More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Jim Hudson Lexus responded

Cathy, thank you for taking the time to leave us a review! We are pleased to hear that Eric took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 04, 2021

Got both my vehicles serviced this week I don’t trust them with any other place . I will always go to the dealership as long as I own my babies. The service is great and the staff is very professional an More

by MotziMentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Hudson Lexus responded

We are proud to have earned your loyal business and positive review! Thank you for your confidence in Jim Hudson Lexus of Columbia, we are always happy to assist you. Safe travels until we see you next!

May 03, 2021

great place to get car serviced. They couldn't get part until next day, so I got a loaner car. then they called me when ready so I didn't need to waste time. More

by lee9600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

April 29, 2021

Erik Due always takes such good care of us when it's time to bring our car in for service! Very knowledgeable and we feel we are always in very good hands! More

by M Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Jim Hudson Lexus responded

Thank you for your continued business and your confidence in Erik! We are grateful to have you as a customer and we look forward to your next visit to Jim Hudson Lexus of Columbia. Have a wonderful day!

April 27, 2021

Melvin Alston was my representative who did a 5 Star job listening to my issues, addressing them and assuring me I was in good hands with Lexus Service for duration of ownership. More

by Lexus Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Jim Hudson Lexus responded

We are pleased to hear you had a great experience and that Melvin could help address and fix your issues. All of us at Jim Hudson Lexus of Columbia are happy to help for your next service. Thank you!

April 22, 2021

Staff members are always courteous and explain needed services and costs. I am usually able to get an appointment that is convenient for me. I live in Irmo and would love to be able to get service clos More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Kay! We appreciate your support and are happy to hear that you are confident in the Jim Hudson Lexus of Columbia team to get the job done. Drive safely, and we hope to see you again down the road!

April 20, 2021

Excellent Customer Skills and Service. I had 120000 mile service performed on my rx450h. Sam Mercado gave me pricing upfront and kept me informed on when it would be done and also if there was anything else More

by andrewxt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Jim Hudson Lexus responded

Andrew - Thank you for visiting us at Jim Hudson Lexus of Columbia for your Lexus RX 450h's service! We love to hear that Sam provided communicative service. Enjoy your day!

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