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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,182 Reviews

2,182 Reviews of Jim Hudson Lexus - Service Center

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February 03, 2021

Danil was excellent. He went above and beyond to get me in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 More

by VKonter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Feb 03, 2021 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 03, 2021

The service team was very efficient yet thorough. I appreciate their commitment to make sure I was satisfied throughout the whole process. Thank you for the great service More

by jhenry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley
Feb 03, 2021 -

Jim Hudson Lexus responded

This review is gratifying to read! Thank you for trusting our team with your business and leaving us a positive review. We hope to have the opportunity to work with you again in the future! - Your friends at Jim Hudson Lexus of Columbia

January 31, 2021

Efficient, friendly and professional. Call to remind of service required along with the loaner car made this a effortless visit . Danny went the extra mile to find a loaner car which was most appreciated. More

by mark_tolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jim Hudson Lexus responded

We couldn't have asked for better feedback, Mark! It's fantastic to hear that Danny and the rest of our service team delivered such a seamless experience. Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle and your business!

January 31, 2021

Shannon Strafford was great. She was very informative. She even acknowledged that it had been a while since we last spoke. The service was great and efficient. The team made sure all customers were taken More

by IS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for posting about your recent visit with our Jim Hudson Lexus of Columbia team. I'm glad to see that Shannon was such a pleasure to work with during your visit and we look forward to seeing you the next time you bring your Lexus IS 350 in for service!

January 30, 2021

had my NX serviced. Sam Mercado was so helpful and pleasant to work with. I always enjoy Jim Hudson's staff all are friendly and professional. More

by Blythewood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for giving Jim Hudson Lexus of Columbia your business and great review! We are happy to hear that Sam and the team delivered a five-star experience. We hope to have the opportunity to work with you and your Lexus NX again in the future!

January 30, 2021

Comfortable and inviting waiting area; service reps are very professional, knowledgeable, personable. ALL of the service reps are outstanding. Have worked mostly with Eric Due and Danny Chupek - both outs More

by TLever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman, Shannon Stratford
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in Eric, Danny, Anita, and the team to get the job done. Drive safely, and we cannot wait to see you back at Jim Hudson Lexus of Columbia!

January 29, 2021

Jim Hudson is first class. A+ rating plus friendliness, cleanliness, courteous, exceptional service, professional and knowledgeable employees. Recommend your trainIng program to other dealerships!! Danil More

by Buddy, 500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Jim Hudson Lexus responded

Thank you for the excellent review! We strive to deliver a seamless service experience, and it is wonderful to hear that you are so confident in Danil to get the job done. Drive safely, and we will be sure to pass on the kind words to him! - The Jim Hudson Lexus of Columbia team

January 27, 2021

This dealership is extremely professional. The people here will do anything to make a client happy. No request is too unreasonable. The folks at Jim Hudson Lexus could teach seminars about customer ser More

by mmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie, Shannon Stratford
Jan 27, 2021 -

Jim Hudson Lexus responded

It makes our day to hear that our team goes the extra mile to make you a happy customer! Your glowing feedback means the world to us and we look forward to your next visit to Jim Hudson Lexus of Columbia. Thank you!

January 25, 2021

They were able to take my car in even though it was almost the end of the day. They got me a loaner which was great. They kept me informed As to what the problem with my car was and that they had to Or More

by jocelclarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Hudson Lexus responded

Thank you so much for sharing your experience! We are thrilled that our team delivered such efficient, communicative and friendly service. Your business is appreciated by all of us at Jim Hudson Lexus of Columbia!

January 24, 2021

Very professional. very quick service on my ES300h. I am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! More

by DENNISPATCOSTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Hudson Lexus responded

Thank you, Dennis, for trusting Jim Hudson Lexus of Columbia with your business! It is fantastic to hear that our service department took such great care of your Lexus RS 300h. Hope to see you next time!

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