Jim Hudson Lexus - Service Center

They were able to take my car in even though it was almost the end of the day. They got me a loaner which was great. They kept me informed As to what the problem with my car was and that they had to Or almost the end of the day. They got me a loaner which was great. They kept me informed As to what the problem with my car was and that they had to Order the part. When the part came I was notified in the morning that my car was ready. The mechanic even left a thank you card on my dash which was really nice. They made me feel like a queen. More

Very professional. very quick service on my ES300h. I am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! More

A comfortable and relaxing setting which makes the wait seem short. The service technician was knowledgeable and truly cared. The process in place allow you to receive updates from the mechanic by text an seem short. The service technician was knowledgeable and truly cared. The process in place allow you to receive updates from the mechanic by text and video. We love the service and environment. Our second vehicle is not a Lexus, but it will be on the next trade-in. Lexus IS our choice for vehicles More

Excellent service, fast, courteous, efficient. Sam was wonderful and very efficient. Very knowledgable and prompt with letting me know my car was ready. Good experience! wonderful and very efficient. Very knowledgable and prompt with letting me know my car was ready. Good experience! More

Excellent service on my 2013 LS460 as always. Keeps my car running like its brand new. Texted me with updates and the Thank You note is a nice touch. car running like its brand new. Texted me with updates and the Thank You note is a nice touch. More

Shannon took great care of me. She made sure I was taking care of. She kept me informed on what was going on. She was fantastic. care of. She kept me informed on what was going on. She was fantastic. More

As a six year Lexus owner, my interaction with Danil was what I expected from Lexus. Courteous, professional, and handled my issue expediently, The post visit follow up was as expected and greatly appreciat what I expected from Lexus. Courteous, professional, and handled my issue expediently, The post visit follow up was as expected and greatly appreciated. More

Melvin Alston always does a good job. No problems with the work performed. The staff always are helpful and friendly. The facilities are first class. the work performed. The staff always are helpful and friendly. The facilities are first class. More

I brought in my ES for its first service recently. From the initial greeting to my drive off, I always felt like I was the only customer there. Lexus - and specifically Jim Hudson - set the standard for cu the initial greeting to my drive off, I always felt like I was the only customer there. Lexus - and specifically Jim Hudson - set the standard for customer service. More

I was completely satisfied with the service as usual. Erik did his best for me and I sincerely appreciate his services. I am very grateful. Thanks. Erik did his best for me and I sincerely appreciate his services. I am very grateful. Thanks. More