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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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December 15, 2020

As always the service was excellent!! Erik was great!! The dealership is always nice and clean so I didn’t mind waiting on my car. More

by Mammalexus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Jim Hudson Lexus responded

It means a lot to hear that you receive consistently excellent service from our Jim Hudson Lexus of Columbia team. Thank you so much for your continued support! We look forward to your next visit with us.

December 13, 2020

My service appointment was smooth and easy. Car was ready on time and I was able to get loaner car, Customer advisor (Eric Due) was professional and welcoming More

by rosepaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We strive to deliver prompt and professional service and I'm glad to hear that Eric is doing his job right!

December 11, 2020

Always the best!!! Eric Due always knowledgeable and make sure I understand all service requirements for my vehicle. Love this dealership. Thanks again for putting me first. More

by dmyers24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Eric took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 11, 2020

The service was done in a pleasant and timely manner. It was excellent service by a Competent service person. I always leave your dealership feeling secure with the work that was done on my vehicle. More

by roymo56
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Dec 11, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

December 10, 2020

great service. quick service. Terry was a great sales guy in May. I never recieved a survey for him so wanted to add him into this one. More

by AMMostella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Jim Hudson Lexus responded

Thanks for taking the time to share your feedback for Jim Hudson Lexus of Columbia. We are glad to hear that Terry was such a pleasure to work with throughout the purchase of your vehicle and that our service team impressed you during your recent visit!

December 09, 2020

Excellent Service has always been given at Jim Hudson Lexus Dealership in Columbia SC, my service advisor, Melvin Alston will do an excellent job of keeping you informed as the status of vehicle while in More

by emwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We couldn't be more pleased to hear that Melvin took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 08, 2020

Very Professional Service Dept., and there is always someone willing to help you from the moment you drive up, as well as when picking up my car! More

by moore1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Jim Hudson Lexus responded

It's always our pleasure to assist you! Thank you for trusting the team here at Jim Hudson Lexus of Columbia with all your repair and maintenance needs!

December 07, 2020

I brought my LS500 in for 30,000 mile service and as usual everything was top notch. Danny was very knowledgeable about what needed to be done and kept me informed. More

by Love my lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Jim Hudson Lexus responded

Thank you for trusting us with your Lexus LS 500. We're glad to see that Danny was so helpful as customer satisfaction is our goal here at Jim Hudson Lexus of Columbia!

December 06, 2020

Outstanding service experience. Shaun was excellent! The experience was fast and the car was ready in the time frame that it was promised. Everyone was friendly and professional. More

by CSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

December 04, 2020

Excellent experience. Melvin is great always. I was in and out quickly and the consultation was helpful and accurate. Appointment was easily available and customer service during entire visit was welcomin More

by RhondaHSims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Jim Hudson Lexus responded

We are thrilled to hear about your positive experience with Melvin and the rest of the team! We work hard to provide our valued customers with friendly and efficient service, so your feedback means a lot to us. Thank for your business and your review. - Your friends at Jim Hudson Lexus of Columbia

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