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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,184 Reviews

2,185 Reviews of Jim Hudson Lexus - Service Center

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January 16, 2021

As a six year Lexus owner, my interaction with Danil was what I expected from Lexus. Courteous, professional, and handled my issue expediently, The post visit follow up was as expected and greatly appreciat More

by bbnyc97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review Jim Hudson Lexus of Columbia. We take pride in offering outstanding service for guests and I am thrilled to hear that Danil hit the mark!

January 13, 2021

I am very pleased with the Jim Hudson Lexus dealership in Columbia, SC The service department did a good job. They are still saying Brenda Gross in the letters to me. Please have changed to my name, Donn More

by Donna N Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary
Jan 13, 2021 -

Jim Hudson Lexus responded

Donna, thank you for taking the time to leave us this review! It was our pleasure to assist you here, and we will be sure to let our service team know that you appreciate their help. I do apologize for the miscommunication with your name, and I will be sure to let my team know that we should update your customer record. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

January 11, 2021

It’s always a pleasure to work w Erik Due. He goes above and beyond in working w my sometimes strange schedule, making sure I understand issues and making me feel like family. I have traded w Jim Hudson Le More

by Kim Davant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Jan 11, 2021 -

Jim Hudson Lexus responded

Kim - For you to say that Erik goes "above and beyond" to assist you really makes our day. Thank you so much for your 20 years of business! We truly appreciate your longtime support and are honored to have you as a loyal Jim Hudson Lexus of Columbia customer.

January 08, 2021

Erik Due is an asset to your organization - polite, helpful, and friendly. I left my cell phone in the courtesy car and he was able to retrieve it and keep it until I could come pick it up. Five star More

by CatherineM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Jim Hudson Lexus responded

Catherine - it was so kind of you to share your feedback. We will be sure to share this review with Erik and we look forward to your next visit to Jim Hudson Lexus of Columbia!

January 08, 2021

My wife and I had an excellent experience with all the Jim Hudson Lexus employees that we interacted with starting with the sales representative, Kyle Reed. More

by wjcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Kyle took such good care of you and your wife here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

January 07, 2021

Great service! Quick and efficient! Called Mark to get me set up. He called me right back with an appointment the following week. In and out! More

by BLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia down the road!

January 06, 2021

I have purchased 2 vehicles from Jim Hudson Lexus and have always received superior customer service from any employee that I have dealt with. They want you to feel like family! More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Robin! We appreciate your business and are thrilled to hear that you are so confident in the Jim Hudson Lexus of Columbia team. Drive safely, and we are looking forward to working with you again down the road!

January 02, 2021

Danny Chupek was easy and efficient to work with. He was professional and polite and showed a desire to meet the service needs we had. Great communication with me the entire time. More

by aiamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Jim Hudson Lexus responded

Thank you for your kind feedback about Danny and our service team. We appreciate your business and hope to work with you again! - Jim Hudson Lexus of Columbia Team

January 01, 2021

Shout out to Erik Due! He provided excellent service as he reviewed the maintenance schedule for my vehicle and answered a variety of questions that I had. Great experience! More

by hvrana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Erik took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

January 01, 2021

Excellent service with courteous, attentive, and professional interaction. Customer service at its best with wonderful people that’s always willing to assist you in any way to fit your needs. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Jim Hudson Lexus responded

"Courteous, attentive, and professional" are all words we love to see! Thank you so much for supporting Jim Hudson Lexus of Columbia with such a fantastic review. We look forward to assisting you next time!

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