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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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November 21, 2020

Erik was great! Explained the service needed and costs of each item. Great customer service! He gave his direct contact info for any future needs. More

by Jennie jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Hudson Lexus responded

Thank you, Jennie, for trusting Jim Hudson Lexus of Columbia with your business. It's fantastic to hear that Erik was such a pleasure to work with and we look forward to your next service visit!

November 21, 2020

Always great service. Do all the little things to make it a pleasurable experience. Really act like they appreciate your patronage. Everyone is attentive and helpful. More

by jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

November 20, 2020

I always enjoy the customer service experience at Jim Hudson Lexus. As a customer I feel that they are attentive, knowledgeable and have the customers best interest. The communication is a plus, they ar More

by Leisasanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Nov 20, 2020 -

Jim Hudson Lexus responded

Your support means so much to us! Thank you for sharing this feedback about our customer service and trusting us with your auto repair needs. We look forward to your next visit at Jim Hudson Lexus of Columbia.

Nov 21, 2020 -

Leisasanders responded

I look forward to my next visit!

November 18, 2020

Great service as always Erik took great care of me and my husband. He was very informative and recommended the things I needed got my Lexus 350. Will be bringing my new suv there as well. More

by Mentor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Jim Hudson Lexus responded

It was so kind of you to post about your experience with Erik at Jim Hudson Lexus of Columbia! We're grateful for your confidence in us and we look forward to seeing you the next time you bring your vehicle in for service!

November 18, 2020

Erik was wonderful! He handled everything with professionalism and efficiency. He sent videos of the car and let me know when it was ready 😊. Great service More

by yrrepmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Nov 18, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate the feedback and are thrilled to hear that Erik delivered such a transparent service experience. Safe travels, and we hope to work with you again at Jim Hudson Lexus of Columbia!

November 11, 2020

I bought a used Lexus and had to take it to get serviced. I was very pleased with how we were treated. They let us use a loaner car and kept us up to date on when our cars were ready. More

by dawn_white
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Jim Hudson Lexus responded

Thank you for the review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and if you ever need anything else, don't hesitate to come back and see us again!

November 08, 2020

Have been using Jim Hudson since 1994 and have always been treated very professionally!! It is an excellent dealership with a great staff with an exceptionally friendly attitude!! More

by trippsfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford
Nov 09, 2020 -

Jim Hudson Lexus responded

We can't thank you enough for your over 25 years of business - wow! We appreciate you writing us a great review and look forward to assisting you next time at Jim Hudson Lexus of Columbia.

November 06, 2020

This was the first time visiting this dealership. My oil change and other services were completed in a reasonable time frame. Thank your for your service. More

by LadyDemetrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Thompson
Nov 09, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to change your oil and service your vehicle here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

November 06, 2020

Eric explained what type of service i needed and was extremely patient with me! Lynn, the technician gave a great video presentation of my car and that was really impressive! Great experience! More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Jim Hudson Lexus responded

Jas, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Eric and Lynn here at Jim Hudson Lexus of Columbia, and we will certainly let them know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

November 04, 2020

This dealership and it's people are AWESOME!! I have been doing business and have go there for service to Jim Hudson for over 5 years! I have to purchase a new vehicle or look for service I would defin More

by enriqueniggemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Jim Hudson Lexus responded

Enrique - Thank you so much for trusting us with your business over the past five years! We are delighted that you can depend on both our Sales and Service teams for excellent care. Your support means the world to all of us at Jim Hudson Lexus of Columbia!

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