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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,212 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,212 reviews

June 25, 2019

Smooooooooooth I worked with Andy Curry and Robert Blocker and our transaction went very smooth. Andy was personable and kept the conversation going as we went thru More

by Scott Jacks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey
Jun 25, 2019 -

Jim Norton Toyota Tulsa responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Andy and Robert were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as smooth, professional, and pressure free as possible. We look forward to assisting you with your future sales and service needs. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 24, 2019

Car purchase A car was purchased at this dealership. A salesman was involved in this transaction. We also spoke with two financing people on two different visits. More

by Jordantf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Flores, Adam Buckmaster, Marie Bowers, Shellie Sentel
Jun 25, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Jim Norton Toyota. Congratulations on the new car! If you have any further needs, do not hesitate to stop by for a visit. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 21, 2019

new corolla xse Chandler did a great job finding the car we wanted with options desired. Price met what we wanted to pay. Financing got us the deal we needed. More

by Corolla 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Geer, Chandler Mayberry
Jun 25, 2019 -

Jim Norton Toyota Tulsa responded

Congratulations on your new car! Thank you for taking the time to write about your experience with us. I’m so happy to hear Chandler and our team were able to help find the perfect vehicle for you. We would love to work with you again. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 18, 2019

Great Experience! Bought a car! Couldn’t believe how easy it was from start to finish. Misty was super low pressure and laid back which made the bulk of the experience really nice an More

by tylerbhoward0411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Misty McDonald
Jun 18, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2019

Excellent I always dread going car shopping but this was by far the best experience. Misty never made us feel pressured at all. Everyone there was so nice and w More

by Sadie12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Misty McDonald
Jun 17, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 17, 2019

Ongoing issues with service department. A week and a half ago the ABS system went out on my RAV4, I suggested that with that low miles there may be some kind of warranty, I was assured tha More

by Kevinbrz
Recommend Dealer
No
Employees Worked With
Victoria Benedek
Jul 02, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Please contact our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Laura Morse, e-Commerce Manager

June 15, 2019

Awesome Shellie and her team were great and easy to work with. I will definitely reccomend them to everyone looking for a car. No pressure and a feeling of ac More

by Mike67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Bowers, Shellie Sentel, Tony Allen
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for this fantastic review, Mike! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2019

Jim Norton is my new go to dealership We worked with Shelley on the purchase of my new vehicle...Love it. JN Toyota was fair, no gimmick,no hassle, no high pressure sales. Thank you look More

by Karen g.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shellie Sentel
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for the lovely compliment, Karen! It was our pleasure doing business with you. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2019

Very good experience Our daughter has been a very happy Jim Norton customer for over 8 years. So when we decided to look at a Toyota Avalon, we knew where to go. Our daugh More

by Debbie W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Flores, Roger Hensley, Misty McDonald
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you so much for this lovely review, Deborah! We feel so grateful that you chose to come to our dealership. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 14, 2019

Awesome experience Wilford Friday was my salesman and let me tell you, he is AWESOME. I hate going car shopping but he made it painless. He took his time in finding me t More

by Mdavis814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2019 -

Jim Norton Toyota Tulsa responded

Thank you for your great feedback and recommendation! We work hard to make sure our guests have an awesome experience. I will share your comments with Wilford and we look forward to working with you again down the road. Kind regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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