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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

About
Employees
Reviews
4.6
536 Reviews
Take advantage of our complimentary 'Service Concierge'.. Call 918-250-6888 for details and to schedule your next appointment - we'll pick up thevehicle from your home/office, call with a diagnosis, then bring it back (within 15 mile radius from our dealership). You want your car or truck to keep running well into the future, so it needs routine maintenance. Whether you are looking for an oil change, brake service, transmission flush or even major engine repair, the Jim Norton Toyota Service Department is the place to go for car service in Tulsa, OK. We also offer a wide range of parts & accessories - plus Oklahoma's ONLY Toyota Certified Collision Center, making sure your Toyota STAYS a Toyota, quickly repairing your vehicle to factory specifications. Come to Us For: Lube, Oil & Filter Change Front End Alignment Maintenance (Wipers, Headlights, Etc) Replace / Adjust Brakes Service Package Muffler / Exhaust Repair Coolant Flush Vehicle Checkup / Inspection Transmission Flush Electrical Service Tire Balance Filter Replacement Tire Rotation Oklahoma's ONLY Toyota Certified Collision Center Parts/Accessories Much More!
Visit Service Center Website
Call Service Center (918) 215-3786

9809 South Memorial Drive

Tulsa, OK

74133

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Appointment Details

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536 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 08, 2024

Very professional. From the check in to dealing with the service advisors. Love the waiting area and free coffee and water. More

by pkward18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 07, 2024

very good always very professional and a good exerience will be back for all my services More

by michaelmwm63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Michael! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 07, 2024

Everyone is always very helpful and even send coupons for oil changes. Only place we take our RAV4. 😎 More

by scubadude2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 06, 2024

Great service and team effort . .... we have purchased 2 cars and one truck and Jim Norton is our families go to for maintenance shop ... well done!! More

by IPLAY4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 06, 2024

Great experience! Friendly advisor, did a thorough job of explaining everything the mechanic would look at and do. I was happy with the work and upon completion the pr More

by Lawr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lee
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May 07, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 04, 2024

Joey is a terrific service advisor because he kept me informed as to what was going on and made sure the air in my spare tire was checked. The waiting area is spacious with many comfortable chairs and t More

by CRISTYANN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your feedback! We're glad to hear that you are consistently impressed with the service we offer here at Jim Norton Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 03, 2024

I brought my car in unexpectedly and they were able to take care of me right away, and the service I received was great. I would highly recommend Jim Norton Toyota to anyone that needs work done. More

by BACHOISNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 03, 2024

Awesome people to work with! Everyone was straight forward and got everything taken care of. More

by J2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 03, 2024

It’s was a great experience! Thank y’all so much! Very friendly and fast! More

by shavonlaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnie Plumbtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

Helpful
May 02, 2024

The customer service is excellent and I really appreciate the comfortable waiting area. The coffee machine is wonderful! And I love that it’s free. I ordered a cappuccino while I waited. More

by taylormusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words! We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

Helpful
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