Jim Norton Toyota of OKC

Mr. Kyle Montgomery ( Internet sales director) My name is Matthew today I called Mr. Kyle Montgomery new sales director for Toyota High lander XLE 2015.He sent me the inventory price of $ 37,334.34 My name is Matthew today I called Mr. Kyle Montgomery new sales director for Toyota High lander XLE 2015.He sent me the inventory price of $ 37,334.34 (I have the proof with me) and I offered him a price of $ 36,000 but he was rude, upset & put my cell number into Craig list ( I already register my number with Do not call . GOV).Now I am getting phone calls from strangers. I know he is new & immature. Please be aware of this issue. I filed a complaint against Jim Norton Of Oklahoma City & Mr. Kyle to IC3,Better Business Bureau, Federal Trade Commission & consumer protection department.If you give your personal number to this immature guy. He will put it in scam list. Be very careful!!!!!! More

Best Experience that I have ever had! Just bought a 2015 Toyota Camry. Love it!! Robert (used car manager) was great!! Keep up the good work! I love my new (new to me) Camry! Just bought a 2015 Toyota Camry. Love it!! Robert (used car manager) was great!! Keep up the good work! I love my new (new to me) Camry! More

My experience was very good at Jim Norton was a perfect 10. I was very happy with my sales person, Milo he was very helpful in me making my decision to stay with Jim Norton. Milo really went to work for me in I was very happy with my sales person, Milo he was very helpful in me making my decision to stay with Jim Norton. Milo really went to work for me in getting me the best car and deal for me as every person involved in the process to help me get into a new car. Everything thing was so positive at Jim Norton and it started with Milo and all involved. I felt relaxed and positive I would get what was right for me, so I appreciate Milo and staff at Jim Norton for a positive experience and expect more service from them in the future. Calvin Alexander More

a class act I recently dealt with Martin Maldonado. He is very informative and professional. He made me feel like he would go the extra mile to take care of my ne I recently dealt with Martin Maldonado. He is very informative and professional. He made me feel like he would go the extra mile to take care of my needs. I like his style. Made me feel like Jim Norton was the place to be. More

Awesome The dealership was very good with its customers, and I could not have asked for a better deal from any other place in the state. The dealership was very good with its customers, and I could not have asked for a better deal from any other place in the state. More

New Car Purchase and Service Dept. Purchased a new Sienna van in late March from Jim Norton OKC. This my 3rd Sienna in 9 years. Needless to say we are happy with them. The sales process Purchased a new Sienna van in late March from Jim Norton OKC. This my 3rd Sienna in 9 years. Needless to say we are happy with them. The sales process was as seamless and quick as I have ever had from a new car dealer in the Metro area. Was at the dealership less than an hour. This pst Saturday moring around 10am the van became became disabled on the side of the road about 20 miles from Jim Norton. We called Toyota Roadside service and by 11:15am, 1hr 15min later, we were driving out of the dealership with a loaner. I was expecting to spend the day there. Was called early Tuesday afternoon to be told we could pick up the van. The only reason it took 2 days was that they had to order the part. Can't say enough about the sales and sevice we received at Jim Norton. Would recommend to anyone. More

New Car Purchase I had great experience here. My salesman, Garfield, showed me some best buys for my money. I went in for one vehicle but came out with two! I had great experience here. My salesman, Garfield, showed me some best buys for my money. I went in for one vehicle but came out with two! More

Service Director not a stand up guy! This is not a dealership you want to do business with. Had my toyota serviced and when picking it up we saw a large dent and scrape down the side. The This is not a dealership you want to do business with. Had my toyota serviced and when picking it up we saw a large dent and scrape down the side. The service advisor told me I would need to call the service director the following day to figure it out. I called Jesse, the service director the following day. He kind of poo poo'd my request for him to fix it. Jesse had me bring my toyota to him. When I arrived and asked to speak to Jesse he came out of his office with an attitude of annoyance and looked over the dent in my vehicle. He looked at the dent and told me they could probably fix 90% of the damage. He was rude, unprofessional and never once said "Hey, sorry we jacked up your car"! If he was willing to fix it then he obviously knew a member of his staff put the dent and scratch in my toyota. I never took my vehicle back... Not because I didn't want it fixed but because I wasn't confident that it would come back in better shape. To get the dent and scratch out it will need paint and body work. Someone who tells me they will try to fix 90% of the damage they caused doesn't get my vote of confidence. I've purchased three toyota's from this dealership and referred several other friends. Anyone can sell a car but the service department is where dealerships truly take care of their customers. Jim Norton failed big time. More

Best Deal Good experience!" Our salesperson was Marnie and we loved her! She went above and beyond, was very kind and did everything she could to help us get t Good experience!" Our salesperson was Marnie and we loved her! She went above and beyond, was very kind and did everything she could to help us get the car More

Awesome This dealership provides you with some of the best deals I've ever received. Thank you. This dealership provides you with some of the best deals I've ever received. Thank you. More