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Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,514 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,514 reviews
September 11, 2025
I bought this truck since it checked most of my boxes. Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the on Not having two fobs was a frustration point that was never revealed until the one fob was handed to me. Only seeing the truck up on a lift was the only time that I saw the truck in person before leaving the dealership. The word flawless was used in the video description two days before taking delivery. There were dents on both front and rear bumpers that I did not see until ready to leave the dealership. I told them I was coming the day before and they started servicing it when I arrived that Saturday. I did get to drive a similar truck as a test drive but not my truck. I will use this truck for quite a while as it meets my needs. The process the day of pick up felt a bit discombobulated. More
by rosmithy
Verified Customer
September 11, 2025
Manager was rude and not the best communication style. Lack of communication from sales prison unless she needed something. Lack of communication from sales prison unless she needed something. More
by kimberlyomorris
September 03, 2025
"I had a fantastic experience with David at Jimmy Britt! He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my que He really listened to what I wanted in a car and didn't try to push me into something else. David was super helpful and patient, answering all my questions and making the whole process smooth. I drove off the lot with exactly the car I wanted, and I couldn't be happier with the service. Highly recommend David if you're looking for a great car-buying experience!" More
by savannahbogdan9
August 31, 2025
. Taree was very helpful and very nice. I shopped around for a while and finally found my car. Thanks for a while and finally found my car. Thanks More
by mctc95
Employees Worked With
August 27, 2025
Everyone was Great! I will definitely use Jimmy Britt Chrysler Jeep Dodge Ram in the future. I will definitely use Jimmy Britt Chrysler Jeep Dodge Ram in the future. More
by ron0177
August 26, 2025
Camron was very informative and dedicated to his services. He made sure that all my questions were answered and that we fully understood what was going on. Nice Work services. He made sure that all my questions were answered and that we fully understood what was going on. Nice Work More
by anshala1973
August 21, 2025
I was charged over $1100 for an applied 'clear ceramic coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked i coat' on my vehicle interior and exterior, yet I never saw evidence of this happening, either the day I test drove the Cherokee or the day I picked it up. That's a LOT of money for a retiree. I am wondering when this 'protective clear coat' was applied to the exterior. While I noted that the interior had been 'detailed' ( there was evidence of a dripping cleaning solution on the side of the driver's seat, when it was raised to its highest setting) There was no evidence of any 'coating' on any interior element. Jimmy Britt, and it's sales person, acted as if this exterior and interior application was 'automatic' and should simply be taken for granted. I don't feel the same. On a second matter I specifically asked if, when preparing a used car for sale, JBritt attached a diagnostic device to check for any irregularities or issues, and I was assured that it had been done. But, on the day I went to purchase the car, I was then told that 'a check engine light ' appeared upon the shop starting the vehicle and that the shop would have to replace the indicated item and that I would need to return the next day to get the car. ( from an hour away) This event certainly did not make me feel assured that JBritt had, indeed made SURE that this used car was 100 % cleared to resell. And, every time I start the Cherokee, I wonder if a check engine light will appear. It's a worrysome thing for a 75+ driver. :-( More
by ardra.kh
August 20, 2025
Professional, Friendly, Helpful, Patient, Good Listeners, Clean Dealership, Fair Trade-In, Wonderful Service Department, Good Coffee Clean Dealership, Fair Trade-In, Wonderful Service Department, Good Coffee More
by LKR98513
