Joe Machens Capital City Ford

Zach did a great job. Kevin was knowledgeable and helpful. The whole process took longer than we expected but was positive overall. Kevin was knowledgeable and helpful. The whole process took longer than we expected but was positive overall. More

I have bought 4 vehicles from Machens Capital City Ford. Each purchase was a pleasant experience. Each purchase was a pleasant experience. More

Jalen, my salesperson, did a great job throughout the buying process and exceeded my expectations. The finance specialist was very nice to deal with also. I would recommend working with Jalen to anyone buying process and exceeded my expectations. The finance specialist was very nice to deal with also. I would recommend working with Jalen to anyone in the market for a new or nice used vehicle. More

Transaction was smooth. Cody was very good, knowledgeable and efficient. Wait time for finance was a little long. Cody was very good, knowledgeable and efficient. Wait time for finance was a little long. More

Wonderful people at Joe Machens Capital City Ford! Everyone we dealt with or even passed by was smiling and friendly. We drove 5.5 hours from Southwest Iowa and we are glad we did. Almost all of the p Everyone we dealt with or even passed by was smiling and friendly. We drove 5.5 hours from Southwest Iowa and we are glad we did. Almost all of the paperwork was completed via txt and one phone call prior to our arrival at the dealership. The customer lounge was sweet with snacks, cappuccino, Starbucks, soda and even ice cream. I have and will continue to recommend JMCC. God bless Josh, Doug and everyone for a such a great experience! Thank you all! More

Phillip was great to work with and I appreciate not having a “high pressure “ sale. having a “high pressure “ sale. More

Cody was great to work with and made the whole experience easy and pain free. Definitely would recommend them to all my friends and family easy and pain free. Definitely would recommend them to all my friends and family More

“Incredible Customer Service”. Three words that are so rare to find together nowadays, but that’s EXACTLY what I discovered at Joe Manchens Capital City Ford and specifically when Three words that are so rare to find together nowadays, but that’s EXACTLY what I discovered at Joe Manchens Capital City Ford and specifically when dealing with Josh Hubbard and Jason Hicks. I purchased this vehicle over the phone after locating it online. I live nearly 250 miles away.from the dealership. I was so impressed with the customer experience that I literally “hopped a west bound train” and travelled nearly 6 hours to drive this vehicle home. Josh picked me up at the station and he and Jason stayed well after closing time (the train arrived late) to make this deal happen. Every possible question and concern that I had was answered and resolved prior to my arrival. This was, hands down, the best and most positively confident experience I’ve ever had purchasing a vehicle, ever! I gave them five stars each, but Josh and Jason both deserve an extra star for going above and beyond. I can only HIGHLY recommend this dealership for what I consider to be more than just a car purchase, but an awesome car-buying experience! Ron Shawgo, Central Illinois More

My first vehicle purchased from Joe Machens was in 1994. Since than i have shooed at JM. I contacted Scott at JMCC and learned he retired. So I shooed at 4 other dealerships in the area and St. Louis. I co Since than i have shooed at JM. I contacted Scott at JMCC and learned he retired. So I shooed at 4 other dealerships in the area and St. Louis. I couldn’t strike a deal. I saw on the news my Ernest a vehicle at one of the dealerships and contact the salesman I talked with few weeks back and found out he had moved to JMCC. I looked at a car at Mikes last dealership and walked away and contacted mike at JMCC. The vehicle was great the service was great Mike is great. He will be one of McLarty automotive group stars. More

Great dealership to do business with. Would recommend to all looking for a vehicle. Go seeMike Would recommend to all looking for a vehicle. Go seeMike More