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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,512 reviews

July 15, 2022

I had a wonderful experience with Joe Machens. They made the whole buying experience so pleasant and easy. Christian and Ben were awesome, friendly, knowledgeable, and so great to work with. I am More

by gcochran15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McGrail
Jul 15, 2022 -

Joe Machens Capital City Ford responded

Thank you for your kind words. We're so happy to hear that you had a great experience with us and our team here at Joe Machens Capital City Ford. Christian and Ben are both exceptional and excellent employees representing Joe Machens Capital City Ford in the best way possible. If there's anything we can do to help keep your car running smoothly, please don't hesitate to let us know. Thank you again for choosing our shop!

July 15, 2022

Capital city ford made the process of purchasing a “new to us” vehicle simple! Thank you for maintaining a well informed/professional buying experience! More

by KHolzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Giorgione
Jul 16, 2022 -

Joe Machens Capital City Ford responded

Nothing better than a 5-star rating! Thank you!

July 13, 2022

I had a great experience there’s a bunch of great guys that work here would certainly do business again More

by asher.amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Joe Machens Capital City Ford responded

Thank you for your kind words, Amanda! We're glad to hear you had a great experience at Joe Machens Capital City Ford. Our team is passionate about helping our customers find the perfect vehicle for their needs and we're happy to have been able to do that for you. We hope you'll come see us again when you're in the market for another car. Thanks again for choosing Capital City Ford!

July 13, 2022

We had a great buying experience with Joe Machens Capital City Ford. Our salesperson, Zach, was helpful, transparent, and professional throughout. We had found the specific used car we were looking for, th More

by PDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Giorgione, Zach Kucsik
Jul 13, 2022 -

Joe Machens Capital City Ford responded

Thank you for your business and kind words. We're glad to have been able to help you find the perfect car and hope you enjoy it for many years to come. Zach is a great representative of our dealership and we're proud to have him on our team!

July 13, 2022

I love my new ford maverick. This took forever to get to me (not through fault of dealership), but it was worth it. More

by xx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Joe Machens Capital City Ford responded

We're glad to hear you're happy with it. We know you waited a long time for it, but we appreciate your patience and are glad you're satisfied with your purchase. Thanks again for choosing Joe Machens!

July 13, 2022

Ben McGrail and his team work hard to make the customer happy. This was my second vehicle I have purchased from JMCCF! More

by OLPHIL1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail
Jul 13, 2022 -

Joe Machens Capital City Ford responded

Thank you for your review. We're happy to hear that you've had a positive experience with Ben McGrail and our team here at JMCCF. Buying a car can be a daunting process, but we're committed to making it as smooth and stress-free as possible for our customers. We appreciate your business and look forward to serving you again in the future.

July 13, 2022

Everyone at the dealership was wondering and worked with us to meet our need. Our salesman Christin was awesome! More

by rsmesser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Joe Machens Capital City Ford responded

Thank you for your kind words. We're glad to have been able to help you out and that you had a positive experience with Christian. He's a great asset to our team and we appreciate his dedication to our customers.

July 12, 2022

appreciated help with info & friendly service. Robert went out of his way to make everything simple for me. More

by CAROLELEMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pigford
Jul 13, 2022 -

Joe Machens Capital City Ford responded

Thanks again for choosing Joe Machens, we hope to see you again soon!

July 12, 2022

Working with Cody was amazing! He listened to what we needed and was able to show us the car we wanted on the first try. More

by emily meldrem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Angie Hulsey
Jul 13, 2022 -

Joe Machens Capital City Ford responded

I'm glad you had a great experience working with Cody. He's a great asset to our team and I'm sure he'll be able to find the perfect car for you. Thanks again for your business!

July 11, 2022

Cody was fantastic to work with during every step of the process and went above and beyond in his service! More

by Mhafner44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Byers
Jul 11, 2022 -

Joe Machens Capital City Ford responded

Our team is truly dedicated to providing excellent service and we're glad to have been able to do that for you. We hope you'll continue to choose Joe Machens for all your automotive needs in the future.

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