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Joe Machens Capital City Ford
Jefferson City, MO
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,512 reviews
June 24, 2022
Poor customer service. Jacob Cahill would not return calls and text messages until I called a sales manager. The vehicle has issues that was looked at in the shop, Said it Jacob Cahill would not return calls and text messages until I called a sales manager. The vehicle has issues that was looked at in the shop, Said it was fixed however still had the issue the next day. My first and last time buying a vehicle there. Mr. Keeler in the Finance office was great though. More
by billy.butcher
Verified CustomerEmployees Worked With
Douglas Keeler, Jacob Cahill, Braden Mitchem
June 23, 2022
Christian was great. He is so pleasant to work with. Even though we were going beyond the time he should clock out for work he remains pleasant and patient. Really was a He is so pleasant to work with. Even though we were going beyond the time he should clock out for work he remains pleasant and patient. Really was a pleasure More
by Ann-Marie Smith
Employees Worked With
June 23, 2022
Mike was great to work with. He listened to everything we needed in a vehicle and did a great job providing options to look at. He worked around our crazy schedule and was extrem He listened to everything we needed in a vehicle and did a great job providing options to look at. He worked around our crazy schedule and was extremely flexible with his time to meet our growing family’s needs. More
by eac37870
Employees Worked With
June 23, 2022
Another Great Machens experience! Mike Rogers is awesome to work with. This was our second car purchased with Mike Rogers and Machens Ford in Jefferson City. Check these guys out they Mike Rogers is awesome to work with. This was our second car purchased with Mike Rogers and Machens Ford in Jefferson City. Check these guys out they will not disappoint! More
by mcaballero
June 22, 2022
Terrible experience. Not enough space here to explain what happened. I would make sure to deal with an honest and trustworthy dealership and this was not the case for me. Not enough space here to explain what happened. I would make sure to deal with an honest and trustworthy dealership and this was not the case for me. More
by jkiser
Employees Worked With
Jacob Cahill
