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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,512 reviews

June 20, 2022

Everyone was friendly and nice to work with through the whole process from ordering to picking up my new ride. More

by Samantha.B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Anthony Giorgione, Zach Kucsik, Christian Guy
Jun 20, 2022 -

Joe Machens Capital City Ford responded

Hi Samantha, thanks for the review and taking the time to share your experience with us. I'm glad you had a great experience at Joe Machens.

June 19, 2022

We have purchased from this dealership since 1996. Every purchase experience has been great! The staff has always been knowledgeable and helpful from the sales team, financing and service departments More

by cmmc5527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braden Mitchem, Christian Guy
Jun 20, 2022 -

Joe Machens Capital City Ford responded

Thank you for your loyalty to Joe Machens Capital City Ford, we appreciate it! We're glad to hear that every purchase experience has been great and that our staff has always been knowledgeable and helpful. We hope you'll continue to choose us for all of your automotive needs in the future!

June 19, 2022

This the 5th vehicle we have purchased from Joe Machens Ford. Doug, Brian and Josh went above and beyond ensuring we had a great buying experience. More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brian Lorts
Jun 22, 2022 -

Joe Machens Capital City Ford responded

We appreciate your kind words about our staff, and we will make sure to pass on your compliments. Our team is dedicated to providing a high level of customer service, and we're glad that we were able to meet your expectations. We hope you'll visit us again in the future!

June 17, 2022

Purchased a new F 150 Power Boost , Zack was really great to work with on the purchase . Really had no plans to purchase when I stopped by but the deal was good enough to make it happen. More

by Ggene16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Kucsik
Jun 20, 2022 -

Joe Machens Capital City Ford responded

Thank you for choosing to purchase your new Ford F150 from Joe Machens Capital City Ford. We're glad to have been able to provide you with a great deal and excellent customer service. We hope you enjoy your vehicle and we look forward to seeing you again in the future!

June 16, 2022

Christian was very good to work with. There was never any pressure to make any sudden decisions, he answered every question I had and knew all about the vehicle he was selling me. If I ev More

by morgandmueller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Joe Machens Capital City Ford responded

Hello, thank you for your kind words. We are pleased to learn of your positive experience with us here at Joe Machens Capital City Ford. We look forward to serving you again in the future.

June 15, 2022

Very friendly, patient, and fast responses. I would recommend this place to any one. Had all the information I needed. More

by mommytrentshelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Harrison
Jun 16, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

June 15, 2022

Mike at ford was super easy to work with and made this a fun and smooth experience! More

by goodink1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work!

June 15, 2022

Everyone was very helpful and made the experience easy and timely. Highly recommend Joe Machens. More

by njmays14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cahill
Jun 16, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers!

June 15, 2022

Our purchase was made very easy by Jalen and Joe Machens Capital City Ford! Thank you! More

by angietrammell2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McGrail, Jalen Sands, Christian Guy
Jun 16, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for your positive rating for your recent visit to Joe Machens Capital City Ford!

June 13, 2022

Great experience. Jaylen was excellent. As was Douglas. Best car buying experience I’ve had. Thank y’all!! More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Jalen Sands
Jun 14, 2022 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens Capital City Ford, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!

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