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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,512 reviews

June 01, 2022

Thanks Zack for your awesome customer service skills! !! I highly recommend Zack for your next automobile purchase!!! More

by othiamcdade
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Kucsik
Jun 02, 2022 -

Joe Machens Capital City Ford responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

June 01, 2022

Fast friendly service! Came close to end of business day but was still treated with patience! More

by mdsedgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Jordan Fields, Christian Guy
Jun 02, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!

May 31, 2022

I bought a 2011 Honda CRV Christian Connite was awesome not pushy at all he went out of his way to help me I bought a used car had an AC problem and he went out of his way to make things right . I highly r More

by Lindell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joe Machens Capital City Ford responded

We are incredibly grateful that you took the time out to leave us a 5-Star review!

May 30, 2022

Mike Roger's was extremely easy to deal with. No games or back and forth offers. He made my whole truck purchase experience very pleasant. I highly recommend Machens and Mike Roger's! More

by sbaclesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Joe Machens Capital City Ford responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

May 27, 2022

Josh was fantastic! And all of the Joe Machens staff that I got to work with. They got me in and out quickly, with a great purchase! I’ll be back! More

by j3jorgensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The newer guy from Illinois, sorry I forgot his name!, Christian Guy
May 27, 2022 -

Joe Machens Capital City Ford responded

Thank you for your review. The entire team in Joe Machens really appreciate it!

May 27, 2022

OMG! Absolutely Awesome Great customer service!! Great price!! Clean atmosphere! Everything went well with trade in More

by Ramalsutton1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Smith
May 27, 2022 -

Joe Machens Capital City Ford responded

We're happy to see that you had a 5-Star experience at Joe Machens. Thanks for sharing!

May 27, 2022

My first time working with a dealer and in a time when buying vehicles is difficult, but they made the process a breeze. Mike easily answered all of my questions, even the stupid ones, and kept clear comm More

by Pclark
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for your positive rating for your recent visit to Joe Machens!

May 27, 2022

Awesome experience! Mike is super efficient and was great to find a car for my daughter! Thank you! More

by jmcassmeyer0306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your experience at Joe Machens. We take pride in knowing our customers are happy with their store experience!

May 27, 2022

They are attentive, they listen to my wants and needs. Very friendly and they ask me questions about what I'm looking for or hoping to find in a vehicle. I cannot ask for a better group of people to guid More

by timithysmom0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Guy
May 30, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers! Best Wishes!

May 26, 2022

We were very pleased with the excellent, no-pressure service. Jalen was very pleased and cordial. More

by miskmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalen Sands
May 27, 2022 -

Joe Machens Capital City Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Thank you so much!

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