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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,561 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,561 reviews

January 03, 2022

Bought a new/used truck and very happy with our selection. Great customer service throughout the whole process, thank you! More

by Phillip.rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Sands, Ben McGrail
Jan 04, 2022 -

Joe Machens Capital City Ford responded

Phillip, thank you so much for your positive rating for your recent visit to Joe Machens! See you again!

January 03, 2022

i've always been treated fairly. great customer service and friendly atmosphere. Free starbucs as well. More

by TPORTER6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jan 04, 2022 -

Joe Machens Capital City Ford responded

Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes.

December 31, 2021

Purchase went very mooth. Everyone was pleasant to work with, nice facilities, everyone was very accommodating More

by Bforal588
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
Jan 04, 2022 -

Joe Machens Capital City Ford responded

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Joe Machens!

December 30, 2021

The team, especially Chris, did an excellent job in supporting us during the purchase process - very smooth, quick, and PAINLESS. More

by mr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Bertles, Chris Stevens
Dec 30, 2021 -

Joe Machens Capital City Ford responded

Thank you very much for your review. Hope to see you again!

December 30, 2021

The sticker that was removed from the passenger side window was over $900 cheaper than the online price. When this was brought up. I was told too bad, prices Fluctuate. I would think the sticker needs More

by gothos59
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brooke Harris, Jordan Fields, Billy Underwood
Dec 30, 2021 -

Joe Machens Capital City Ford responded

We never want to leave any of our customers feeling this way after visiting our dealership. We strive to make sure we do everything we can to make our customers feel welcome and taken care of. Your comments are being forwarded to management for review.

December 30, 2021

i think they have great customer service i was in and out within 1 hour More

by chase byers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Douglas Keeler
Jan 04, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Joe Machens!

December 29, 2021

Bo and the folks at Machens ford are awesome and very easy to work with. I highly recommend buying a car from them More

by Dftanks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Jacob Thomas
Dec 29, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your positive rating for your recent visit to Joe Machens!

December 28, 2021

Rep was knowledgeable of the vehicles I was looking at and allowed me to make my own decisions on a purchase without being pushy. Very smooth transaction! More

by Darrell.wyss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Radmacher
Dec 29, 2021 -

Joe Machens Capital City Ford responded

We are grateful that you took the time out to leave us a review!

December 27, 2021

Great team assisted me throughout the process of ordering and delivering my Ford Bronco! Mike Rogers, Doug Keeler, and Mike Lange made it a great buying experience! More

by frstephen3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lange, Douglas Keeler
Dec 29, 2021 -

Joe Machens Capital City Ford responded

Thank you for your review. We will share this with the store team to let them know how we are doing!

December 25, 2021

Very friendly and not pushy. They answered all questions that we had. We would recommend them. More

by Diane7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Phillip Barkho, Billy Underwood
Dec 29, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

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