Joe Machens Capital City Ford

Joseph Barkho met me at the door when I arrived. I was specifically looking for a Ranger XLT with a 302A package, blacked out option and towing package. I was also looking for Carbonized Gray color. How specifically looking for a Ranger XLT with a 302A package, blacked out option and towing package. I was also looking for Carbonized Gray color. However after explaining what I wanted Joseph said they literally just got in a truck that met my specifics except for color. The color on this one was Iconic Silver. I had seen an Iconic Silver Ranger with the chrome package and I did not care for the look. However after seeing this color with the blackout option I loved it. It did not take long for us to work out a deal and I drove away with a new truck that very evening. Kudos to Joseph and Derek in the financial department. They walk me through everything. I felt no pressure what so ever. Below it asked me to rate the price. Right now with supply and demand the prices are pretty much set. However they did give $500 off that Ford offered also the 60 month 0% financing is in place at this time. We were going to pay cash and decided not to use our money. More

Joe Machens has such kind employees who make the car buying process extremely easy and stress free! buying process extremely easy and stress free! More

Absolutely amazing group of people it was a pleasure working with them! Thank you so much ! working with them! Thank you so much ! More

From the moment we stepped on the lot, Jacob treated us with kind regard and consideration. Jacob knew we didn’t buy new cars often, so he worked with us for a few weeks before we committed to our first F- with kind regard and consideration. Jacob knew we didn’t buy new cars often, so he worked with us for a few weeks before we committed to our first F-150. He even snapped a picture of a truck color I thought I wanted and emailed it, saying, “I just wanted you to see what it looks like in the sunshine.” His low-pressure, thoughtful style was really a blessing. My husband and I were pleased with everything he did for us. More

Chris was super nice. Didn't make me uncomfortable and wasn't pushy. I enjoyed meeting him and working with him. wasn't pushy. I enjoyed meeting him and working with him. More

It was the best experience ever I would recommend people to them great job you guys an thanks to them great job you guys an thanks More

We had a great experience with Bo Haven he heard us out and he made sure we would have payments that we could afford we would defiantly recommend him!! Also Derek the financial guy was super nice these guy and he made sure we would have payments that we could afford we would defiantly recommend him!! Also Derek the financial guy was super nice these guys both stayed late to help us and I feel like they both went above to give us a great car buying experience!!!! More

Very people friendly bent over Backwards to help the customer. They be laid my concerns about the high mileage on the vehicle I recommend it that I buy an extended warranty which I did. They gave me sod customer. They be laid my concerns about the high mileage on the vehicle I recommend it that I buy an extended warranty which I did. They gave me soda free snacks. I live all way up by six flags they said the driver for me so I come in sign the paperwork and drive the vehicle home. That’s what I call customer service. That’s the way it was done in the old days and that’s why This dealership has lasted so long. If more car dealerships or treat people like this one I still worry about the bottom dollar car industry will be much healthier that is now. Put the high mileage cars coming out as low mileage the dealerships are gonna have to do something this dealership has responded to this problem in a very positive way. More

Mike Rogers always strives to make the customer happy. He makes time to learn about his customers and what they need. He has taken care of my family for more than 25 years. He makes Machens my first choice! makes time to learn about his customers and what they need. He has taken care of my family for more than 25 years. He makes Machens my first choice! More

It was great working with Bo. The deal was pretty easy. Zero pressure. Found exactly what I wanted. Zero pressure. Found exactly what I wanted. More