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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,611 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,611 reviews

September 22, 2021

Have done business with Mike Rogers at Machens for years and will continue to. Always a good experience dealing with Mike and Machens. More

by paul3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Very friendly, work hard to get what you want and need, bend over backwards, Great... More

by carakempker1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, Jacob Thomas, Jacob Cahill
September 21, 2021

Everyone was so great when I purchased my new car. They worked with us and gave us a great deal! More

by rtaln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wells, Jamie Wilson, Brian Lorts
September 17, 2021

I will go deal with Judy and Brain forte any day because to me they treat you very honest and fair More

by ALAZAIJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Brian and Cody made the process quick and easy! So excited for my new car! More

by mwilson94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Cody Byers, Brian Lorts
September 14, 2021

Very helpful and willing to answer any and every questions we had for them. Would recommend More

by Dalton2463
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Ben McGrail, Billy Underwood
September 13, 2021

We ordered two F550 trucks that came in much sooner than expected and they worked hard to get good rebates on them. More

by kortefarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Everyone was fantastic to work with. Great experience from start to finish. I would absolutely recommend them. More

by Aimee Jokerst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange, Jamie Wilson, Brian Lorts
September 13, 2021

I showed up looking for a used car. I had been to several dealerships in the area. Within an hour I found a car that interested me, test drove it, and then made a quick deal that I thought was fair. Quick an More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Stevens
September 13, 2021

We had purchased 5 new vehicles from Machens in the past. We were wanting to get a 2021 Ford Bronco. First the sales manager insulted us by low balling the trade in. The sales lied to us twice. This is poor More

by SRSSKS2405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Wilde, Randy Wells
Sep 24, 2021 -

Joe Machens Capital City Ford responded

I am sorry to see this review for our dealership, especially from someone who is a previous customer. I apologize if we insulted you with our numbers or if anyone on our staff was not professional in any way. Current market conditions have made pricing vehicles and evaluating trade ins more challenging than anytime in recent history. We strive to be competitive on every deal, it is clear, in this case we were not. We will use your feedback to help evaluate how we are pricing vehicles as we adjust to a changing market.

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