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Joe Machens Capital City Ford
Jefferson City, MO
8,427 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 8,427 reviews
June 20, 2026
I was kept informed and updated on the progress. I've had no issues with my vehicle. The service was prompt and on time. Everyone was professional. I've had no issues with my vehicle. The service was prompt and on time. Everyone was professional. More
by Me.Krause
Verified CustomerEmployees Worked With
Allison. She was great.
June 20, 2026
Its always better to not promise to have a specific vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the de vehicle at the dealership on a specific date and get it there early than to promise a vehicle on a specific date and be late several days with the delivery. More
by jack970854
June 19, 2026
They don't fix the problem of the recall Just say everything is ok and no fix the issue with the reverse cámara everything is ok and no fix the issue with the reverse cámara More
by pichardosergio25
Employees Worked With
Idk , they don't fix the problem of the recall ??????????????
June 19, 2026
Needed some tires mounted and Michael took care of me great! Another great experience at Machens Capital City! great! Another great experience at Machens Capital City! More
by sfdsteve74
June 19, 2026
Mike was awesome and found me a great vehicle quickly. He was very kind and accomodating. He was very kind and accomodating. More
by KAYLEIGH_ROGERS14
June 16, 2026
Did there job in a timely manner! On time was very informative about what they were doing! On time was very informative about what they were doing! More
by Welcome2060
June 16, 2026
the part needed for the repair of my recall was not available and had to be ordered and cannot be installed in the rain. I found out this information when I arrived for my appointment after driving ove available and had to be ordered and cannot be installed in the rain. I found out this information when I arrived for my appointment after driving over an hour in the rain to get there. It was a totally wasted trip. More
by PALMETTAB
June 16, 2026
They were marvelous in explaining the details about my car. Bryan was able to answer my questions after Google questions. car. Bryan was able to answer my questions after Google questions. More
by Luttle Lue
June 16, 2026
I do not remember a Harold love, Taylor Hopkins was sensational. Very knowledgeable for her short experience. Brad was excellent and Eric was excellent. Christian was excellent. I would definitely call sensational. Very knowledgeable for her short experience. Brad was excellent and Eric was excellent. Christian was excellent. I would definitely call you all with my next Car request. More
by BILLBEACHPAR72
