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Joe Machens Capital City Ford
Jefferson City, MO
7,560 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
March 09, 2021
They are always helpful and efficient. They communicate well through the entire repair process and are not pushy. Kim in the Cashiers office was extremely helpful trying to set up the payment for Sunbit e well through the entire repair process and are not pushy. Kim in the Cashiers office was extremely helpful trying to set up the payment for Sunbit even though she never processed one before. Very friendly and helpful. More
by Janice F
Verified CustomerEmployees Worked With
Kim
March 09, 2021
I give a thumbs up to the staff especially Kieth Schoolfield he was a pleasure to work with there was no sales pressure just a good salesman. Schoolfield he was a pleasure to work with there was no sales pressure just a good salesman. More
by CALIFORLYUFE
Employees Worked With
March 09, 2021
They had great service and got me in and got me in a brand new truck in the matter of no time. I will go back for my next truck. brand new truck in the matter of no time. I will go back for my next truck. More
by taylorgillispie18
March 09, 2021
I was pleased with this dealership. I started dealing with them by phone. When I arrived at the dealership they had a new truck waiting for me to look at, and stood by everything they had told me on the with them by phone. When I arrived at the dealership they had a new truck waiting for me to look at, and stood by everything they had told me on the phone. When I am ready to trade again, I’ll look there first. More
by LyleH
March 08, 2021
Was never called back did all the work myself. I had to call Tom to get work done. Service department lacks communication. Truck was left dead. call Tom to get work done. Service department lacks communication. Truck was left dead. More
by keith.mcelwaine
Employees Worked With
March 08, 2021
Darnell listened to what I needed and delivered what I wanted. Thanks for making this easy for me to get the vehicle I wanted and keeping it simple wanted. Thanks for making this easy for me to get the vehicle I wanted and keeping it simple More
by Silver
Employees Worked With
Darnell Thomas
March 08, 2021
Great customer service! They were able to handle the claim on my extended warranty and my vehicle was fixed very quickly. Their timeliness and thoroughness was very much appreciated. claim on my extended warranty and my vehicle was fixed very quickly. Their timeliness and thoroughness was very much appreciated. More
by lammclarklegal
Employees Worked With
Angie Hulsey
