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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,555 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,555 reviews

June 21, 2020

The purchase of my 2018 Ford Escape could not have been easier!! It was the quickest and most professional transaction ever. Thanks Billy and Brent!! More

by bttybrn
Recommend Dealer
Yes
Employees Worked With
Billy Underwood, Brent Simmons
Jun 22, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your new 2018 Ford Escape! Nothing better than having Brent & Billy making sure you were well taken care of and everything went smoothly. That's the way it should be. If you have any questions, on the Escape, please just give us a call. Welcome to the Capital City Ford family - we hope to see you again!

June 21, 2020

Doug, Travis, and Brian went above and beyond to all expatiations down to the smallest detail. Very informative on all questions we had. Highly recommend to everyone made us feel like family definitely More

by Kenny S
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Travis Dometrorch, Brian Lorts
Jun 22, 2020 -

Joe Machens Capital City Ford responded

Awesome Review!! Thank you, Kenny, for taking the time to leave the excellent review for Doug, Travis and Brian - they will appreciate it. And, we do welcome you to the now being part of the Capital City Ford family - we are here for you if you have any questions, just give us a call. We all wish you "Safe Travels"!

June 20, 2020

Brad and the Machens team we’re very easy to work with. I got exactly what I wanted with no hassle. It was worth shopping around. More

by dhollon63
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Bradley Kellerman
Jun 22, 2020 -

Joe Machens Capital City Ford responded

We love seeing 5 star reviews for our Joe Machens Capital City Ford Team! Great to hear Brad and Matt find you "exactly" what you wanted. We all wish you Safe Travels and hope to see you again!

June 19, 2020

I have bought numerous vehicles from Brent and it is always easy. Not pushy at all and gives you the space to make your own decisions while still being helpful. More

by rlv1208
Recommend Dealer
Yes
Employees Worked With
Brent Simmons
Jun 19, 2020 -

Joe Machens Capital City Ford responded

We love our repeat & loyal customers! We very much appreciate your continued business. If you have any questions, just give Brent a call. He's always ready to help answer any questions his customers might have. Thank you for choosing Capital City Ford, we hope to see you again.

June 19, 2020

Great Experience! My experience was unique. The Truck I wanted had been damaged in a hail storm. I was also going through a home refinance and had to wait until that wa More

by shane.miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wood
Jun 19, 2020 -

Joe Machens Capital City Ford responded

Thanks, Shane, for the 5 star review for Travis Wood. Yes, your experience was certainly "unique". Thank you for sticking with us and working through it all with Travis. We all really appreciate your business.

June 19, 2020

Fantastic Sales/Service I just recently had my 2016 Explorer serviced. Steven did an excellent job with servicing my vehicle. He made sure that I felt comfortable and my ve More

by DEBBIEG949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Paul, Darnell Thomas
Jun 22, 2020 -

Joe Machens Capital City Ford responded

Thanks so much, Debbie, for the awesome review for Steven, Darnell and our Service Dept. It's always nice to hear from our customers that they were happy with us. If you have any questions at all, please don't hesitate to give us a call!

June 19, 2020

joe was my salesman very professional I couldn’t get approved for the car I wanted but he made sure I didn’t leave his lot without a new car I would recommend everybody that’s looking for a vehicle to g More

by Shell
Recommend Dealer
Yes
Employees Worked With
Joe Herx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Underwood, Derek Bertles
Jun 22, 2020 -

Joe Machens Capital City Ford responded

Nice review for Joe Herx! We loved seeing the 5 star review for him. We understand the hardships our customers are going through right now so we do try our best to find a way to help get them approved to purchase a vehicle. Glad we were able to help you. Thank you for choosing Capital City Ford, we appreciate your business.

June 19, 2020

Randy was nothing but helpful and efficient in helping me purchase my vehicle. Also Derek was helpful in the financing and making sure I got the best rate. More

by Hatcher.kim4
Recommend Dealer
Yes
Employees Worked With
Randy Wells
Jun 22, 2020 -

Joe Machens Capital City Ford responded

Another 5 stars for Randy Wells! And, Congratulations on the purchase of your new vehicle - we like the photo. Thanks for posting it and for the very kind words for Randy and Derek. Your business is appreciated, please let us know if you have any questions.

June 18, 2020

Always a pleasure to work with Mike and Machens . We are assured top trade in value and a fair price for the difference . Thank you for a new Explorer. More

by Sgaffke
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Obermeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Joe Machens Capital City Ford responded

We love seeing reviews like this from our repeat and loyal customers. And, Mike Rogers earns another 5 star rating! Thank you so much for taking the time out of your busy day to leave this review for Mike and our dealership. Congratulations on the purchase of your new Ford Explorer - Safe Travels!

June 18, 2020

Everybody went out of there way to take care of my wife’s wants and needs thank so much 👍🇺🇸👏they definitely earned our business from here out More

by Tcolt1957
Recommend Dealer
Yes
Employees Worked With
Josh, Cody Byers, Brian Lorts
Jun 19, 2020 -

Joe Machens Capital City Ford responded

We love 5-star reviews for our team! And, yes, we hope that we will see you again next time you and your wife are in the market for another vehicle. Please let your wife know that if she has any questions, to just give us a call, we'll be glad to help out. Safe Travels!!

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