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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,558 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,558 reviews

June 16, 2020

Bradley Kellerman was my salesman he was quick, honest and to the point, the only issue I had was waiting on the finance department for 2 hours for a thirty minute deal from start to finish. Once we actua More

by meghan.d.1014
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Bradley Kellerman
Jun 16, 2020 -

Joe Machens Capital City Ford responded

Meghan, Thank you for the very nice review for Bradley Kellerman. We are very pleased to hear you are "happy" with your vehicle. We do apologize for the long wait time in Finance, we had several deals we were working on and got behind. We should have communicated this much better to you. We do appreciate your business and hope you give us an opportunity in the future to do better.

June 16, 2020

fine job they've taken good care of me the few times I've needed service. Pleasant to work with and courteous plus efficient and good to their word. More

by DEANMORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Edler
Jun 16, 2020 -

Joe Machens Capital City Ford responded

Nothing we love more than hearing from our repeat customers that we did a "fine job". Thank You, Dean, we hope to see you again.

June 16, 2020

This was the best overall experience I have had with getting my car service. My service man was very friendly & professional & I enjoyed the complimentary refreshments. Even thought I don’t own a Ford, More

by marciahart56
Recommend Dealer
Yes
Employees Worked With
The ladies at the payment desk were awesome, Arkeem Horsley-Robey
Jun 17, 2020 -

Joe Machens Capital City Ford responded

We loved the "Big Shout Out"!!! Thank you so much for this awesome review for our Service Team - we really appreciate it and look forward to seeing you again. Safe Travels!

June 16, 2020

It took a few weeks, but Brad was able to help us get everything we were looking for in a truck. We’re very please with our purchase! Brad and Matt were great to work with! More

by jtprenger
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Brad Bartlett
Jun 17, 2020 -

Joe Machens Capital City Ford responded

Congratulations on the purchase of your truck! Great to see that Brad and Matt were able to get you "everything" you were looking for. We appreciate you choosing our dealership and are here for you if you have any questions. Thank You!

June 16, 2020

Purchased a used truck yesterday, and I can honestly say it was the smoothest, quickest transaction I’ve ever had at a car dealership. Thank you for no hassles. More

by Scott Fenwick
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dometrorch, Derek Bertles
Jun 17, 2020 -

Joe Machens Capital City Ford responded

You are most welcome for the "no hassles" That's the way it should be. Thank you, Scott, for the very nice review for our team. We appreciate your business and hope to see you again.

June 15, 2020

John is great. The ability to access a larger inventory of vehicles from other locations is very nice. Service has always been fast and deals on vehicles are very competitive. More

by rich48
Recommend Dealer
Yes
Employees Worked With
John Lange, Brian Lorts, Dustin Prenger, Jamie Wilson
Jun 16, 2020 -

Joe Machens Capital City Ford responded

Thank you for choosing Capital City Ford! We loved seeing the 5 star review for John Lange and our dealership. We very much appreciate your business!

June 15, 2020

Had a great experience buying my new to me used vehicle! I’m excited to see the savings it brings me, as I save mileage on my other vehicle. More

by K.holtmeyer
Recommend Dealer
Yes
Employees Worked With
Devon Henry
Jun 16, 2020 -

Joe Machens Capital City Ford responded

Nice review! Thank you for letting us know about your "great experience" buying your new to you vehicle. We are here if you have any questions, just give us a call. We'll be glad to help. Thanks again!

June 15, 2020

I could not be happier with my purchase! When I first contacted the dealership my hope was to maybe get a used car. I hadn't dreamed that I would be driving away in a new car. After paperwork was all sig More

by Brittany
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler
Jun 16, 2020 -

Joe Machens Capital City Ford responded

If you are happy, then we are happy! Thanks so much, Brittany, for the excellent review for Doug Keeler and our team. We are glad to have you as part of the Capital City Ford family!

June 15, 2020

I always bring my Mustang to this dealership for regular service. This time I came for my 10k oil change and tire rotation. In and out in 1 hour. More

by cat.hubbard
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 16, 2020 -

Joe Machens Capital City Ford responded

Thanks so much for the excellent review for our Service Team. There is nothing we love more than hearing from our loyal customers that we provided 5 star service. See you next time you bring in your Mustang for service. Until then.....Safe Travels.

June 14, 2020

We have been very happy with this dealership. They worked to find a vehicle that would fit our needs and budget. They called us- we were able to get most everything done over the phone and when we got there More

by Brandall95
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Thomas, Jamie Wilson
Jun 15, 2020 -

Joe Machens Capital City Ford responded

Doesn't get much better than a 5 star review and commenting about the "Excellent service". We are working hard to make the purchasing process as easy as possible. Thanks for letting us know that you were happy with it. And, Thank You for choosing our dealership, we really appreciate your business.

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