Joe Machens Capital City Ford

We would have given all fives, except that the car wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, altho wasn't cleaned as well as it should have been, and I had to point out dirt/tar 3 separate times before it was cleaned off by the cleaning guys, although they did work on it when asked to and were not unpleasant about it. Joe and Leah were very pleasant to work with, and we are happy with the car. We are very happy with the special "Black Friday" sale of zero percent financing. At this point we would purchase from them again. More

I bought a new f150 at joe machens ford in sept 2013. cody hodge was my salesman, he sat down with me and i told him what i was looking for. It was an STX plain cab 4x4, Cod y said that they didn't have cody hodge was my salesman, he sat down with me and i told him what i was looking for. It was an STX plain cab 4x4, Cod y said that they didn't have one in stock but would be happy to find one for me, and he did. we worked out a deal,and a couple days later He had the exact truck I wanted. I was very pleased the way I was treated, and the follow up that cody hodge did after the deal. I will certainlly go back to see him the next time I want trade. Robert (bob) schepker More

I came in with a complex problem, but with a goal of walking out with a brand new car. With a lot of team work that is exactly what happened. The staff was great!! They were very helpful and upbeat whic walking out with a brand new car. With a lot of team work that is exactly what happened. The staff was great!! They were very helpful and upbeat which was very appreciative. The snack bar definitely hit the spot at lunch time, thank you!! More

This was my first car, and with the help of Mike Rodgers and Matt Wilde it was the easiest process. I would definatley go back to do it again anytime! If your going for new or used definatley ask for Matt, and Matt Wilde it was the easiest process. I would definatley go back to do it again anytime! If your going for new or used definatley ask for Matt, or Mike! Both are great guys and are guaranteed to make your car shopping experience as fast, and easy as possible! :) More

Cody Hodge was very informative and helpful, but not pushy like some salesmen can be. He always let us know he was there to help and answered all our questions. We were very specific regarding the opt pushy like some salesmen can be. He always let us know he was there to help and answered all our questions. We were very specific regarding the options we wanted on the Escape and they made every effort to find one but none were available. As a result, we ordered the vehicle to spec and Cody kept us updated when he learned information about our car being manufactured, when it was in transit, etc. Matt Wilde assisted with the purchase paperwork and he made the process easy. After the paperwork was completed, Cody went through all the options on the car and answered questions patiently and thoroughly. We will definitely recommend Cody and Joe Machen's Capital City Ford to our friends and family. More

I purchased a 2013 Ford F-150 STX 4x4 on November 29, 2013 and had a great car buying experience. No hassles, quick and efficient service. Don Racinowski and John Brown both were very professional in e 2013 and had a great car buying experience. No hassles, quick and efficient service. Don Racinowski and John Brown both were very professional in every step of my purchase. I will highly recommend Joe Machen's Capitol City For Lincoln to anyone looking to purchase a new or used automobile. More

The staff is very experienced and knowledgeable, also made the purchase experience simple and straight forward . Everyone was very receptive, responsive and friendly. Raz will do whatever it takes fo made the purchase experience simple and straight forward . Everyone was very receptive, responsive and friendly. Raz will do whatever it takes for customer satisfaction. More

I have been a Ford owner for many years and I have had the best experience at Joe Machens Capital City Ford. The Sales and service is by far the best and personable. Derek Streeter was great and very p the best experience at Joe Machens Capital City Ford. The Sales and service is by far the best and personable. Derek Streeter was great and very professional. His attention to detail was excellent and I felt very comfortable and well informed. More

My purchase of a new truck from Joe Machens Capital City Ford during the Black Friday sales event was a smooth, no-stress transaction thanks to my salesperson, Bryan Ehase. This was my second vehicle purch Ford during the Black Friday sales event was a smooth, no-stress transaction thanks to my salesperson, Bryan Ehase. This was my second vehicle purchase from Bryan. I asked for him by name to help handle my current purchase because I was confident he and other dealership staff would treat me like their best customer--and they did. Along with the expert, highly experienced and efficient finance and business management team Bryan ensured that I received knowledgeable answers to my questions and full satisfaction with the entire process. Thanks Bryan and entire Machens Team! More

Very informative and friendly staff. I look forward to a lasting relationship with all the personnel at Joe Machens. I was impressed by the staff and their knowledge and willingness to explain some of the n lasting relationship with all the personnel at Joe Machens. I was impressed by the staff and their knowledge and willingness to explain some of the new technology ford has to offer. More