Joe Machens Capital City Ford

Very helpful and informative. Easy to deal with and made sure we had all information to help us make our decision. Easy to deal with and made sure we had all information to help us make our decision. More

Best dealership EVER! I plan to do all future business with Jacob at Joe Machens Ford. He was so helpful and made sure we were taken care of. I plan to do all future business with Jacob at Joe Machens Ford. He was so helpful and made sure we were taken care of. More

Jalen did his thing and really worked to get me into something I was looking for within the price range I needed! something I was looking for within the price range I needed! More

Mike Rogers is amazing! Great service and better than expected car! Will definitely come back to JCMO! Great service and better than expected car! Will definitely come back to JCMO! More

Easy process , no high pressure sales techniques, professional sales . Prompt internet reply to questions on car. professional sales . Prompt internet reply to questions on car. More

They were great at meeting and exceeding my expectations. Easiest purchase to date. Josh did Awesone Easiest purchase to date. Josh did Awesone More

We will be recommending to our family & friends that they first check out Joe Machens Capital City Ford and most definitely ask for Austin Radmacher. If it was not for Austin, we would have written-off the first check out Joe Machens Capital City Ford and most definitely ask for Austin Radmacher. If it was not for Austin, we would have written-off the overall Joe Machens dealership because of the experience we had with the branch in Columbia, MO in October. We only meet Billy Underwood briefly, but spoke with him several times on Tuesday. After I explained what happened at the Columbia Branch, he assured us that the vehicle we selected would not be sold to someone else that it had been pulled and he followed up with the finance department several times to make sure that they sent the Deposit payment link and your offer to finance the vehicle. As far as your finance department, I felt the first gentleman in finance was very slow to respond, we expected to hear from them first thing in the morning for the deposit link and no later than 1 on Tuesday for finance options. It was 4 or 5 pm and it was only after my second call and speaking with Billy. First guy from finance was out on Wednesday and I spoke with Jason Hicks; he was apologetic and got me the information I needed for our bank in a timely manner. Still waiting to receive by email the detail information on the Ford Extended Warranty packages Jason shared with us on Saturday to compare to our bank's extended warranty package. Just a thought, this should have been offered to us on Tuesday along with an improvement in presenting your company's financial offer so we could have compared before deciding on which financial institue we were going with. We did not select your because how the first person handled, seemed rushed only done because Billy kept having to ask for it. More

Very nice and courteous dealership as well as the price and the salesman. Thank You Lynn Murdick and the salesman. Thank You Lynn Murdick More

Doug Keeler was amazing! Was a great experience overall. We love the HCR and are very happy! Was a great experience overall. We love the HCR and are very happy! More

Everyone there was very nice and Cody was very professional in selling us the car. The only thing was I wish I could have got more out of my car. Over all I love my car. professional in selling us the car. The only thing was I wish I could have got more out of my car. Over all I love my car. More