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Joe Rizza Acura
Orland Park, IL
2,138 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows:
Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success.
We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Showing 2,138 reviews
November 05, 2020
Still one of the best Service Departments I’ve ever been at! Matt is an outstanding Service Writer but the entire team is a pleasure to work with at! Matt is an outstanding Service Writer but the entire team is a pleasure to work with More
by IlliniBird
Verified Customer
November 04, 2020
Bought a Acura certified MDX 2020. No nonsense, responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges responsive, thorough on feature and option explanation. Explained new extended bumper to bumper warranty. Quick processing, not pushy on up charges. More
by Bri Doove
November 03, 2020
Consistent professionalism, courtesy, and satisfying safety precautions during the pandemic. Worked on installing a software update for the infotainment system which appeared quite satisfactory.I am imp safety precautions during the pandemic. Worked on installing a software update for the infotainment system which appeared quite satisfactory.I am impressed More
by DGI60465
Employees Worked With
November 03, 2020
Excellent with communication. I would recommend this dealership. I communicated with Kiley and Chris. Towed in and car was taken care of asap. A. Ok. dealership. I communicated with Kiley and Chris. Towed in and car was taken care of asap. A. Ok. More
by Christina
November 03, 2020
Joe Rizza Acura is the best dealership to shop for your dream vehicle. They have the best handpicked business and customer service group one can experience. I always know I'm in great hands when I'm there dream vehicle. They have the best handpicked business and customer service group one can experience. I always know I'm in great hands when I'm there for servicing. Great group of people to work with, especially Chris in the service department. Thank you Chris. More
by Major2010
Employees Worked With
November 03, 2020
Friendly quick attentive service with a clear menu of options and prices. Online tools for scheduling and tracking services, appointments and schedules are very helpful. options and prices. Online tools for scheduling and tracking services, appointments and schedules are very helpful. More
by Scott.Shinners
November 03, 2020
Always friendly and knowledgeable people. Previous time when I dropped off my car Matt Fondren went above and beyond; my car was dropped off by my work before they closed. when I dropped off my car Matt Fondren went above and beyond; my car was dropped off by my work before they closed. More
by Jppezdek
November 03, 2020
Friendly sales personnel. Bob Caputo was friendly and very knowledgeable of the vehicle. He kept in constant contact as much of our conversations were via telephone. very knowledgeable of the vehicle. He kept in constant contact as much of our conversations were via telephone. More
by jayfamily1
November 02, 2020
My work was explained and completed quickly. My service was covered by warranty. I was given my choice of loaner cars to use while work was completed. was covered by warranty. I was given my choice of loaner cars to use while work was completed. More
by jffoster50
November 02, 2020
Work was done on time and everyone was very helpful. 1st oil change on my 2020 RDX. This is my 3rd Acura from Rizza in the last 14 years. My experience has always been the best. That's why I keep returni oil change on my 2020 RDX. This is my 3rd Acura from Rizza in the last 14 years. My experience has always been the best. That's why I keep returning. It is that simple! More
by EDSLABY
Employees Worked With
Other Employees :
Charlotte Guinta
