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Joe Rizza Acura

Orland Park, IL

4.6
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,110 reviews

July 27, 2020

Everyone was great, Denise was superb. I got a great deal on my new car! This will always be my dealership of choice! Great people! Great service! More

by Endri Kalaj
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Jul 30, 2020 -

Joe Rizza Acura responded

Hello Endri and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Denise was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 25, 2020

I’ve been bringing my truck to Rizza for all my repairs, same problem for the past year and every time I take it in they can’t find the problem, my warranty expires in 2 weeks and now I’ll be out of luck. J More

by crwmlw
Recommend Dealer
No
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

Thank you for taking the time to leave us this review. We always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your visits. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 24, 2020

Denise met us at the door and she was wonderful throughout the entire process. She made our first Acura purchase experience a pleasure. Then dealing with Pat was swift and easy. A++ rating on th More

by JNJCLARK
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jul 29, 2020 -

Joe Rizza Acura responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 24, 2020

I had an issue with my new car. Pat, Jay and Denise took car of it promptly and professionally. Highly recommend Joe Rizza Acura Orland Park. More

by 05HARMON
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our salesman Jay *****, Denise Manikouras, Omar Hammad
Jul 29, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 24, 2020

I was so glad that they were quick because I had grand children with me and I did not want them in the waitIng room, however I didn’t have a sitter and my oil need badly to be change. More

by JCLMTCTY
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name. She is the person that greet you when you enter the Service area. She is not on the list
Jul 29, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Called because I was having an issue with my tire. Chris told me to come in right away, they were able to get it in and fix it within about 20 minutes. I've had nothing but fantastic experiences. More

by GIBBY0935
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 28, 2020 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Keep up the good work! Always a great experience at Joe Rizza Acura. That’s Why I bypass McGrath Acura closest to my home to service my Acura. More

by NICZ_SAK
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jul 28, 2020 -

Joe Rizza Acura responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Jeremy at Joe Rizza was phenomenal. He made the buying process amazing and simple. I truly appreciate their help in a frustrating process. Thank you! More

by COLLEENMCDONALD09
Recommend Dealer
Yes
Employees Worked With
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Joe Rizza Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

Awesome service as always! The staff was nice and friendly and my oil change took less than than 35mins! I will definitely recommend this location:) More

by HOPEJFRANK
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chojnowski
Jul 28, 2020 -

Joe Rizza Acura responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 23, 2020

The service was completed in a timely manner. Hope you can continue to offer excellent service. This was my first experience. Don’t have much to say. More

by ltnsz807
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jul 28, 2020 -

Joe Rizza Acura responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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