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Joe Rizza Acura

Orland Park, IL

4.6
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,110 reviews

July 22, 2020

I needed an oil change on my car and was told additional car checks would be made. Prior to paying I was told my car fluids were not check because I did not have a car history, Amazing enough Chris never as More

by Dlwoods
Recommend Dealer
No
Employees Worked With
Chris Kailer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I bought a 2010 Acura RDX, the salesmen Bob and Jeremy had everything ready for me when I picked up our new car. Awesome service!!! More

by MLANDGRAF5
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

My experience was great. Kylie does a great job of outlining what to expect and any recommendations. Thanks to whoever vacuumed my messy backseat floor. More

by EL1298
Recommend Dealer
Yes
Employees Worked With
Kylie
Jul 27, 2020 -

Joe Rizza Acura responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Kylie assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

Dealership is close to my home. The sales and service Dealership is close to my home. The sales and service people that work there are professional and knowledgeable It is a good place to do business More

by jimcarr2012
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad, Rawan Altaher, Digital Airstrike, Linda Tew
Jul 27, 2020 -

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I the people at (Joe Rizza) was very polite to me. I will tell all my friend about y'all. And (Jim Sabbia) is a good saleperson I give him 5 star. Y'all have a safe-healty day. Thank you More

by YOGAARTHUR60
Recommend Dealer
Yes
Employees Worked With
Jim, Sabbia - five star, Omar Hammad
Jul 27, 2020 -

Joe Rizza Acura responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

I purchased my vehicle used from this dealer on Tuesday July 14th. The Employees at Joe rizza Acura are very friendly and respectful as well as polite. Being nice and respectful is one thing but we all kno More

by ESS5532
Recommend Dealer
No
Employees Worked With
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad
Jul 27, 2020 -

Joe Rizza Acura responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

They were helpful. They were kind, treated me well, gave good advice, good recommendations, fast service, comfortable waiting chairs, nice tv, detailed the outside of the car nicely More

by CEDLANGEFELD21
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

Great service by the best Service people! I’ve been a customer here since 1990’s! I’ve never been disappointed by the excellent customer service! More

by AJULE4SURE
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Jul 27, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty! We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 21, 2020

Everyone I have ever dealt has been great! And the service is always good as well.They also always stick by their word. I have had good experience with the sales and service departments. More

by KATERINA.KYROS
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 21, 2020

I’ve been going to this service department for about maybe two years or so now and they are hands down great every visit. Always willing g to work with you as far as scheduling, every advisor is very ni More

by Ttthrower
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 23, 2020 -

Joe Rizza Acura responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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