
Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,110 reviews
I needed an oil change on my car and was told additional car checks would be made. Prior to paying I was told my car fluids were not check because I did not have a car history, Amazing enough Chris never as car checks would be made. Prior to paying I was told my car fluids were not check because I did not have a car history, Amazing enough Chris never asked if I had a car history, he assumed and soon after he showed were to retrieve my car. More
I bought a 2010 Acura RDX, the salesmen Bob and Jeremy had everything ready for me when I picked up our new car. Awesome service!!! had everything ready for me when I picked up our new car. Awesome service!!! More
My experience was great. Kylie does a great job of outlining what to expect and any recommendations. Thanks to whoever vacuumed my messy backseat floor. outlining what to expect and any recommendations. Thanks to whoever vacuumed my messy backseat floor. More
Dealership is close to my home. The sales and service Dealership is close to my home. The sales and service people that work there are professional and knowledgeable It is a good place to do business Dealership is close to my home. The sales and service people that work there are professional and knowledgeable It is a good place to do business with More
I the people at (Joe Rizza) was very polite to me. I will tell all my friend about y'all. And (Jim Sabbia) is a good saleperson I give him 5 star. Y'all have a safe-healty day. Thank you tell all my friend about y'all. And (Jim Sabbia) is a good saleperson I give him 5 star. Y'all have a safe-healty day. Thank you More
I purchased my vehicle used from this dealer on Tuesday July 14th. The Employees at Joe rizza Acura are very friendly and respectful as well as polite. Being nice and respectful is one thing but we all kno July 14th. The Employees at Joe rizza Acura are very friendly and respectful as well as polite. Being nice and respectful is one thing but we all know as customers that money talks and that dealers are in business to make the most money possible at the lowest cost. Once a vehicle is off the lot and the paperwork is complete it's the customers problem then it can become a hassle to get a call back or an issue fixed etc. I returned my vehicle to the Acura dealership 2 days after purchase for a "2nd used vehicle inspection" after I was told the vehicle had previously been inspected prior to me making my purchase. The issues I brought to the attention of the service department I am still experiencing (grinding noise coming from power steering and or steering gear box and also rear brake noises). I am very mechanically inclined and was told by the service department that the grinding noise was normal, however I also am a technician and I have yet to find an instance when a "grinding" noise is considered normal operation. The vehicle I purchased was a Ford explorer so with this being an Acura dealer the mechanics are certified only in Acura not in Ford vehicles. I will be bringing my vehicle to a certified Ford dealer and paying $240.00 out of pocket to have it properly inspected thoroughly since they are certified in the make of my vehicle. I have a strong belief that there are current issues with this vehicles power steering and or front suspension components. More
They were helpful. They were kind, treated me well, gave good advice, good recommendations, fast service, comfortable waiting chairs, nice tv, detailed the outside of the car nicely good advice, good recommendations, fast service, comfortable waiting chairs, nice tv, detailed the outside of the car nicely More
Great service by the best Service people! I’ve been a customer here since 1990’s! I’ve never been disappointed by the excellent customer service! customer here since 1990’s! I’ve never been disappointed by the excellent customer service! More
Everyone I have ever dealt has been great! And the service is always good as well.They also always stick by their word. I have had good experience with the sales and service departments. service is always good as well.They also always stick by their word. I have had good experience with the sales and service departments. More
I’ve been going to this service department for about maybe two years or so now and they are hands down great every visit. Always willing g to work with you as far as scheduling, every advisor is very ni maybe two years or so now and they are hands down great every visit. Always willing g to work with you as far as scheduling, every advisor is very nice and ALWAYS give the best experience!!! Keep up the great service!!! Thanks. More