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Joe Rizza Acura

Orland Park, IL

4.6
2,110 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,110 reviews

July 02, 2020

Good service, but the 99% of employees and managers bot wearing masks made me extremely uncomfortable. Surprised since I thought that was a state mandate More

by NATHAN360
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 02, 2020

I am an out of town customer and usually have my vehicle serviced when in town for business. Because of the pandemic, service was by appointment only. You all were able to accommodate me given my situation. More

by KSWEET397
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Jul 08, 2020 -

Joe Rizza Acura responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Everyone is always pleasant I always receive kind and friendly service, the work is done correctly, the price is fair and the staff is knowledgeable. I would recommend the servic More

by Willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 01, 2020 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Can’t say enough good things about this dealership. I would say that they treat you like family, but it’s more like they treat you like a king! More

by CMJOZWIAK
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Jul 01, 2020 -

Joe Rizza Acura responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Between Pat and Bob, I couldn’t be happier. I will never go to another dealership again. My wife is ecstatic and I definitely needed this deal to work out!! Thanks again, and see y’all soon More

by MICHAEL@JENSGUESTHOUSE.COM
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 01, 2020

Excellent service and greeted by Matt who was wearing a mask. There were a number of employees without masks, the waiting area did not have social distancing and customers were conducting business wi More

by DBROWN50
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 30, 2020

Joe Rizza Acura is exceptional. Denis is the best sales person I’ve ever met. Their service department is extremely professional and gave great customer service. More

by KHALEDAHMAD69
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras, Charlotte Guinta
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 30, 2020

The staff at Joe Rizza Acura are friendly and offer great service. It's easy to come in and get service done and you make the customer feel taken care of. More

by ahshesan
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 30, 2020

It doesn’t matter what department that I have dealt with at this dealership. I have always been treated well. I have been able to make appointments to fit my schedule and a loaner car has been available if More

by Polpos1
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 29, 2020

Install Cargo Cover Really great experience- quick, timely, and effective service. I had an appointment and was quickly processed. Also all my questions on the use of the More

by lmikos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Joe Rizza Acura responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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