Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Went the extra mile Service advisor added a quick climate control inspection and still completed oil change, wash and vacuum and put on new wiper blades in less than fort Service advisor added a quick climate control inspection and still completed oil change, wash and vacuum and put on new wiper blades in less than forty minutes More
Easy, honest, quick and efficient. Great people to do business with. No games and listened to what I wanted. Staff was very friendly. Extremely knowledgeable and willingly to go the ext Great people to do business with. No games and listened to what I wanted. Staff was very friendly. Extremely knowledgeable and willingly to go the extra mile with customer service. More
Superior service experience with Alyssa Adams Alyssa Adams was the representative assisting me. She was extremely knowledgeable and provided an amazing customer service experience throughout the e Alyssa Adams was the representative assisting me. She was extremely knowledgeable and provided an amazing customer service experience throughout the entire process. The experience was so amazing I traveled from LA to Il to finalize the deal. I prefer to handle business face to face. There are options available where the process could have been completed and I didn’t have to travel but I preferred to do so. I will definitely choose Joe Rizza Acura in the future! More
Excellent Service Highly Professional, technically knowledgeable, friendly & helpful staff (Charlotte Guinta is great!). Took care of the brake problem and the regular Highly Professional, technically knowledgeable, friendly & helpful staff (Charlotte Guinta is great!). Took care of the brake problem and the regular maintenance. Had precise recommendation for the brake problem and fixed it. Completed the work on time and kept me informed of the progress while waiting. Comfortable waiting area and easy access to the service staff. Have been servicing my 2008 MDX ever since bought from this dealer as new vehicle. Always provided a 100% satisfactory service. Great job! More
Originally really upset, but they resolved the issue At first I was really upset and had some issues with the service department. I voiced my complaints and everything ended up OK. Actually then went a At first I was really upset and had some issues with the service department. I voiced my complaints and everything ended up OK. Actually then went above and beyond to make sure my car was fixed (issue with lane departure feature and then indicator lights....). More
Great!!! The service Representatives kept me informed on what was going on with my car. I was there for a short of time which made my day. I was able to go ahe The service Representatives kept me informed on what was going on with my car. I was there for a short of time which made my day. I was able to go ahead and do my running around. More
The repair was done quickly and I was on my way I had an appointment at 8:30 for a front transfer case change and the car was ready and washed by 9 am. This was well within my expectation. I had an appointment at 8:30 for a front transfer case change and the car was ready and washed by 9 am. This was well within my expectation. More
New car purchase Friendly, hassle free, courteous all around. The sales, finance, and management were great! The online shopper tool was so easy to use and start my se Friendly, hassle free, courteous all around. The sales, finance, and management were great! The online shopper tool was so easy to use and start my search online. More
You guys are the best .Thank you for my new car i’m in love .They are very helpful,explaining all my questions I would recommend them to my friends. .Thank you for my new car i’m in love .They are very helpful,explaining all my questions I would recommend them to my friends. More
Great. Chris and Matt were fantastic! This has turned into my new service center. I just need to find out if my purchased extended warranty from Napleton Honda can be used here...If you ca This has turned into my new service center. I just need to find out if my purchased extended warranty from Napleton Honda can be used here...If you can let me know I would be grateful. More