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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

December 31, 2018

My new car I bought a 2019 TLX A-Spec last week. The dealership was busy, and I had to wait a few hours to take delivery of the car after the deal was agreed, h More

by LINDAK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte and Matt in Service. I always stop in to say to them. They are assets to your business., Chris Chojnowski
Jan 02, 2019 -

Joe Rizza Acura responded

Thank you for taking the time to submit this amazing feedback. We appreciate you continually trusting us with your car buying needs. Enjoy your 2019 TLX A-Spec! Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 31, 2018

Great Experience I give Joe Rizza 5 stars because the customer service was EVERYTHING. They treat like family. Omar wasn’t just trying to finish the financial part he More

by unvcindy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark was awesome he explained everything where I understood was not trying to hide anything like most dealerships do. It was a great experience and I live my new 2016 Acura TLX , Omar Hammad
Jan 02, 2019 -

Joe Rizza Acura responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 31, 2018

Great Service The folks are pros, treat customers very well and listen to your. Needs. They are helpful cheerful, ask questions when needed, and explain the repair More

by jerald.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Omar Hammad, Chris Chojnowski
Jan 02, 2019 -

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there's anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 29, 2018

Pleasant Eperience My husband and I were very impressed with our car buying experience at Joe Rizza Acura. We were treated with respect and honesty. I feel like we were More

by MISSRED60428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince and Anthony , Omar Hammad
Jan 02, 2019 -

Joe Rizza Acura responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 24, 2018

Best service ever, ALWAYS! Every visit at the dealership, one is treated with exceptional service! The staff is ALWAYS professional and thoroughly explains the details of the wo More

by Rosa Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie and Heather, Charlotte Guinta
Dec 26, 2018 -

Joe Rizza Acura responded

Thank you for this amazing review and for your recommendation. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 24, 2018

Great car buying experience, good pricing and great service We recently bought a car from Joe Rizza Acura and it was a very pleasant experience. This is not something you would hear from people who recently bou More

by MSHEPARDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince!, Chris Chojnowski
Dec 26, 2018 -

Joe Rizza Acura responded

It was a pleasure to read about your buying experience. It's delightful to know that we were able to provide you with a pleasant experience. Thank you for taking the time to write this review. We look very forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

December 21, 2018

Service First of all, the dealership is welcoming, the staff in the service department is exceptionally polite, professional and extremely knowledgeable. I re More

by JBUTLER1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 24, 2018 -

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation! We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

December 20, 2018

Ted in service is the best!!! Ted in service is the best would never go to another Acura dealership because of his great service. Would recommend Joe Rizza to friends because of t More

by maryannhektoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Joe Rizza Acura responded

Hi maryannhekoten, and thank you for this great review! We're happy to hear that Ted took care of you! He is a great asset and we appreciate all that he does. Best, Rawan Altaher - raltaher@rizzacars.com

December 18, 2018

Not satisfied Dec 5th I came in for a routine check everything checked out perfect per the service center,two weeks later my car doesn't start. I took my car back More

by MZBROOKS1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Guinta
Dec 19, 2018 -

Joe Rizza Acura responded

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

always excellent I would buy another Acura MDX if just for the service department alone. Matt and Charlotte roll out the red carpet for us every time. More

by SHELLY_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2018 -

Joe Rizza Acura responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Acura special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Rawan Altaher - raltaher@rizzacars.com

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