
Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Service I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service. More
Excellent customer service and great people to work with. the team at Joe Rizza Acura are great. They listen to you and work with you on your needs and preferences. I always have a great experience with the team at Joe Rizza Acura are great. They listen to you and work with you on your needs and preferences. I always have a great experience with them! More
Mark was amazing and always is! Mark Berry was very pleasant to work with and explained everything to me. I would highly recommend him and his team! This is my third purchase with M Mark Berry was very pleasant to work with and explained everything to me. I would highly recommend him and his team! This is my third purchase with Mark. More
Charlotte was amazing Charlotte in the service department is always pleasant to work with. She explained everything to me and followed-up on the status of the part I had to Charlotte in the service department is always pleasant to work with. She explained everything to me and followed-up on the status of the part I had to order. More
Comfortable,warm and great donuts. For 11 years I have been bringing my Mdx in for service. Your service department is excellent, just turned 180000 and my car is not even breathing har For 11 years I have been bringing my Mdx in for service. Your service department is excellent, just turned 180000 and my car is not even breathing hard, I’m sure I have at least 200000 miles left, when the wheels fall I’ll get another set. More
Perfect job thank you I would recommend it for everyone nice interesting smart value clean trust people are polite smart interesting gives a lot information about buying le I would recommend it for everyone nice interesting smart value clean trust people are polite smart interesting gives a lot information about buying leases return and buying new More
Acura service. Fast service when checking in. Very friendly staff. I have never had a problem with the service I've received on either of my Acuras. Fast service when checking in. Very friendly staff. I have never had a problem with the service I've received on either of my Acuras. More
Great Service I appreciated the service snd follow-up from the sales team. The team made sure all of the additions to my vehicle were completed before I picked the I appreciated the service snd follow-up from the sales team. The team made sure all of the additions to my vehicle were completed before I picked the car up the next day. More
Service review Overall goos experience. Staff was friendly. All quesrions were addressed. Facility was clean. Vehicle was properly serviced and courtesy cleaning Overall goos experience. Staff was friendly. All quesrions were addressed. Facility was clean. Vehicle was properly serviced and courtesy cleaning of Vehicle was performed. Pleased with my visit. More
Exceptional service As soon as pulled up the door opened immediately I was greeted by friendly staff. I told them what I needed and they were very attentive to my needs. As soon as pulled up the door opened immediately I was greeted by friendly staff. I told them what I needed and they were very attentive to my needs. I was shown to the waiting room and was told where to find coffee and refreshments were. Wait time was minimal and washed and dried my vehicle. More