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Joe Rizza Acura

Orland Park, IL

4.7
2,120 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,120 reviews

December 01, 2018

Service I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my More

by PJALIVAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 04, 2018 -

Joe Rizza Acura responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Charlotte and Matt were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Excellent customer service and great people to work with. the team at Joe Rizza Acura are great. They listen to you and work with you on your needs and preferences. I always have a great experience with More

by michelleromein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Dec 03, 2018 -

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Mark was amazing and always is! Mark Berry was very pleasant to work with and explained everything to me. I would highly recommend him and his team! This is my third purchase with M More

by BSEWELL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Berry, Omar Hammad, Chris Chojnowski
Dec 03, 2018 -

Joe Rizza Acura responded

It was a pleasure to read about your third car-buying experience at Joe Rizza Acura. It's delightful to know Mark provided you with such a pleasant experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 30, 2018

Charlotte was amazing Charlotte in the service department is always pleasant to work with. She explained everything to me and followed-up on the status of the part I had to More

by CHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Dec 03, 2018 -

Joe Rizza Acura responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Charlotte. Please let us know if we can ever help you in the future. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Comfortable,warm and great donuts. For 11 years I have been bringing my Mdx in for service. Your service department is excellent, just turned 180000 and my car is not even breathing har More

by BRIANMUNCH102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Nov 30, 2018 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 28, 2018

Perfect job thank you I would recommend it for everyone nice interesting smart value clean trust people are polite smart interesting gives a lot information about buying le More

by varas9505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Nov 29, 2018 -

Joe Rizza Acura responded

Thanks for the perfect rating and great review. We're pleased that everything went well for you. Best, Rawan Altaher - raltaher@rizzacars.com

November 26, 2018

Acura service. Fast service when checking in. Very friendly staff. I have never had a problem with the service I've received on either of my Acuras. More

by devldog4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 27, 2018 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 26, 2018

Great Service I appreciated the service snd follow-up from the sales team. The team made sure all of the additions to my vehicle were completed before I picked the More

by nhale323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Hammad
Nov 27, 2018 -

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

November 22, 2018

Service review Overall goos experience. Staff was friendly. All quesrions were addressed. Facility was clean. Vehicle was properly serviced and courtesy cleaning More

by redmon16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Manikouras
Nov 23, 2018 -

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

November 20, 2018

Exceptional service As soon as pulled up the door opened immediately I was greeted by friendly staff. I told them what I needed and they were very attentive to my needs. More

by TINRLA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Joe Rizza Acura responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Rawan Altaher - raltaher@rizzacars.com

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