
Joe Rizza Acura
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
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Tony the manager, was sincere and showed true integrity in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom in keeping his word. He went way out of his way to make sure my buying experience was honest and trustworthy. When I walked into the facility Tom my salesman talked sincerely to me, listening to my needs and being very patient with me. I have never been more relaxed walking into a dealership, everyone was kind and you were made to feel welcome. Tom stayed way past closing hours To sit in my new vehicle and show me every feature and function that my car had. Tony and Tom worked very hard together to help me find just what I was looking for. I am very picky and not easy to please. Tony stayed to the very end of the sale and they both watched me drive off, while the facility was closed. Tony went above and beyond to listen to my concerns and did everything in his power to take care of me while carrying a kind and humble attitude. He even called my insurance company and made sure that my insurance was in place before I even left the store he handled all of this in the very professional manner. Most salesman and store managers after the deal is done they act like they don’t even know you I went back in to get my oil changed and they treated me just like they did when I walked in to make a purchase. In a matter fact Tony even covered my service bill. Never in my life have I had a positive car shopping experience like I have had at this dealership. they have definitely have earned my loyalty to them and my future business. The only uncomfortable time I had is by their finance man he is nothing like those other men. He wasn’t even that kind. The dealership did not hold it against me that I was not taking a loan out , they treated me just as good or better than anyone that would be taking a loan out. and the dealership making more money this man had said Well we’re not making any money off of you.” Maybe that is why he did not have a very good attitude with me . I am not sure but I believe somethings you just need to be pleasant and keep to yourself. Matter of fact, everyone else went above and beyond what they are required in their job description. I had my car for eight years and had really shopped around for a car for a long time and I went to 12 different dealerships and this was the only dealership where I felt comfortable, I felt valued, and I felt like people really wanted to help. Sincerely, Candice Van Voorst More
All I can say is Thank You . !! Service writers took care of all my needs and concerns.. !! Service writers took care of all my needs and concerns.. More
Great and speedy service. Waiting area was very well maintained and had great coffee and snacks Waiting area was very well maintained and had great coffee and snacks More
Always great service work!!! Excellent parts department! Parts and service staff treat you like you are family always!!! Truly professionall in every way! Parts and service staff treat you like you are family always!!! Truly professionall in every way! More
First visit to as a complementary visit for an oil change. Waiting area was clean and the service was quick change. Waiting area was clean and the service was quick More
I’m a fan for life!! Ted provided the best experience I’ve ever had purchasing a car ever! He worked hard & found us the most beautiful MDX perfect for our lifestyle!! I really hope you realize you have I’ve ever had purchasing a car ever! He worked hard & found us the most beautiful MDX perfect for our lifestyle!! I really hope you realize you have an awesome employee & should reward him for his honest work & advice!! More
The Acura dealership service is very good service department is all nice thank u so mich department is all nice thank u so mich More
Very professional and courteous they took very good care of me Thank you for all your help of me Thank you for all your help More
Chris and the service team is the best thank you Chris for all you do. for all you do. More
Service department is courteous & efficient. The staff always tries to provide prompt service in order to minimize their customer’s waiting time. always tries to provide prompt service in order to minimize their customer’s waiting time. More