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Joe Rizza Acura

Orland Park, IL

4.7
2,018 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,018 reviews

January 21, 2021

Upon my arrival, I was treated very kindly. I didn’t know what was going on with my truck, and I was guided accordingly, and was properly serviced. More

by Joneswilliamrp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Joe Rizza Acura responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 21, 2021

Great experience! They worked quickly on my oil change and break repair. They gave me an estimated time for my car to be ready and it was right on time! More

by rrusso427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Joe Rizza Acura responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 21, 2021

Appointment was smooth sailing. Very friendly. In good communication with me. Fast service. Very pleased. Hardly no wait time. Checkout was also very fast. Again very happy with the service More

by VICKICACIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Joe Rizza Acura responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 21, 2021

Joe Rizza Acura was great to deal with. We were able to work out the terms of the lease with Jay over the phone. He got the paperwork started and made it quick and easy to complete when we arrived. We’re l More

by SCANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Weber
Jan 26, 2021 -

Joe Rizza Acura responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 21, 2021

We couldn’t be any happier with the service that we receive from Rizza Acura! They are a top notch dealer who really care about their customers. They are always accommodating and want the best for thei More

by danm9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jan 26, 2021 -

Joe Rizza Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 20, 2021

Joe Rizza Acura definitely sets and uphold a level of exceeded standard care in their service. Each time is a remarkable experience. 100 % satisfied. Thank you More

by MS.KFOWLER076
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 20, 2021

Team was punctual with updates and very nice to deal with. The entire group was awesome. I will keep coming back for outstanding service that you provided. More

by Djmorgan59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 19, 2021

They are wonderful. Everyone is nice there. I will only buy Acuras and only from them. Service dept is great. I commend Joe Rizza Acura for always going beyond my expectations. More

by ALICEDOHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue who checked me out.
Jan 22, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Alyssa and Bob were great, I traded my older ILX in for a newer RDX. The car is great so far, and the dealership got me in and out of there within 2 hours. I will definitely be purchasing from Joe Rizza Acur More

by LMarfoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Alyssa Adams
Jan 21, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Chris was very helpful in answering all my questions. I loved the great service. I been coming there for a while now and Always have been satisfied with the service provided More

by LUBNASOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Acura responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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