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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
May 13, 2020
I have dealt with Rizza and Luke Clarizo for over 7 years. They have been great to work with and always come through. Thank you! years. They have been great to work with and always come through. Thank you! More
by John
Verified CustomerEmployees Worked With
May 13, 2020
I've been doing business with rizza for 20 + years. I wouldn't go anywhere else... they're very easy to deal with. Honest dealer wouldn't go anywhere else... they're very easy to deal with. Honest dealer More
by JEFFREYCAMPER66
Employees Worked With
Other Employees :
Ike Mohammed, Eduardo Rodriguez
May 13, 2020
Worst service ever. They did not fallow up with me nore did they fallow up with my warranty company. I had to do all the calling. Even after I arranged for the warranty company to come out and reevaluate did they fallow up with my warranty company. I had to do all the calling. Even after I arranged for the warranty company to come out and reevaluate my truck so it could get fixed Eric my service advisor called to fallow up. TRUCK still isnt fixed and on top of it I was charged diagnoses charge $150 and that was a joke still waiting for someone from rizza to call me More
by RRM42183
Employees Worked With
Eric Montanez
May 12, 2020
Wish I could chose zero stars! Terrible experience, the worst customer service. Not one person could provide clarity or even return my calls. They’ll be out of business in the near future, no doubt in my m worst customer service. Not one person could provide clarity or even return my calls. They’ll be out of business in the near future, no doubt in my mind More
by Tim Malone
Employees Worked With
May 12, 2020
I had an amazing experience at Orland Park Joe Rizza Ford❤️Raul Hernandez made sure I got exactly what I wanted at a price I could afford 🥰😍 Ford❤️Raul Hernandez made sure I got exactly what I wanted at a price I could afford 🥰😍 More
by bettinastubbs
Employees Worked With
Raul Hernandez
May 12, 2020
Eduardo was great. They got our car in and out as soon as possible and we really appreciate it. The service department is always courteous and professional. Thank you very much! possible and we really appreciate it. The service department is always courteous and professional. Thank you very much! More
by CRISTELLIS
Employees Worked With
Eduardo Rodriguez
May 12, 2020
My saleswoman was kind, pleasant, not fast talking or pushy. Everything was relaxed felt no pressure. In addition she had prior experience as a cellphone salesman. She also had good knowledge with the in pushy. Everything was relaxed felt no pressure. In addition she had prior experience as a cellphone salesman. She also had good knowledge with the infotainment system on the F-150! Also she was able to help me navigate setting up my Ford app as well as locating other items needed to complete the sale. More
by ANTOINESTRUCKING
May 12, 2020
Joe Rizza Ford consistently delivers a high level of service. They are always accommodating on appointments and communicate very well. Very satisfied. Look forward to using them in the future. service. They are always accommodating on appointments and communicate very well. Very satisfied. Look forward to using them in the future. More
by kmdials
Employees Worked With
Eduardo Rodriguez
May 11, 2020
Needed brakes was done promptly and without any issues truck brakes works great. Would definitely come back for service. Regularly go here for oil changes good price and good work also truck brakes works great. Would definitely come back for service. Regularly go here for oil changes good price and good work also More
by dcassady
Employees Worked With
May 11, 2020
The people are always friendly, helpful, and willing to spend the time and effort to explain any issues that might come up. And the work performed always seems top notch. spend the time and effort to explain any issues that might come up. And the work performed always seems top notch. More
by GRAMMEL
Employees Worked With
Tom Mackey
