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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
April 06, 2020
Incredible service every time. Staff has always greeted with a smile and given you the utmost respect. Mark Stephens is the only person I allow to service my Jeep or Lincoln. 5 Stars. with a smile and given you the utmost respect. Mark Stephens is the only person I allow to service my Jeep or Lincoln. 5 Stars. More
by LukeB1997
Verified CustomerEmployees Worked With
Mark Stephens
April 06, 2020
Car was dropped off for recall work. Everything seems good with the car. Disappointed that a loaner car is not offered or available for recall work. Also first time my car wasn’t washed when any dealers good with the car. Disappointed that a loaner car is not offered or available for recall work. Also first time my car wasn’t washed when any dealership has done work. More
by JAMS0623
Employees Worked With
Eduardo Rodriguez
April 06, 2020
Brought vehicle in as the check engine light was on. Solved the problem quickly. Great service, no complaints. Will definitely come back again for any of my vehicle maintenance. Solved the problem quickly. Great service, no complaints. Will definitely come back again for any of my vehicle maintenance. More
by STENCZA50
Employees Worked With
Eduardo Rodriguez
April 06, 2020
I WILL NEVER BUY A CAR TRUCK OR ANYTHING FROM THIS COMPANY AGAIN BECAUSE HOW I WAS TREATED AFTER I BROUGHT A $75,K SUV AND PAID CASH FOR IT NEVER AGAIN COMPANY AGAIN BECAUSE HOW I WAS TREATED AFTER I BROUGHT A $75,K SUV AND PAID CASH FOR IT NEVER AGAIN More
by STONEYHYDE
Employees Worked With
Other Employees :
Eric Montanez
April 03, 2020
Great dealership and Cassandra was fantastic. She knows everything about the cars she selling. I have purchased 2 cars from her and my family has also purchased using her as their salesperson! everything about the cars she selling. I have purchased 2 cars from her and my family has also purchased using her as their salesperson! More
by R & D
Employees Worked With
Cassandra Marc
April 02, 2020
I was in a dealership for three hours And when I tell you they took care me for The whole three hours. The salesman Raul And the general manager Gary Was awesome. Thanks guys👍🏽 they took care me for The whole three hours. The salesman Raul And the general manager Gary Was awesome. Thanks guys👍🏽 More
by Tremell Adams
April 01, 2020
Went above and beyond when Lincoln said they would not cover repair under warranty. They called and explained everything and ended up covering the cost. The valet is always on time and very respectful. cover repair under warranty. They called and explained everything and ended up covering the cost. The valet is always on time and very respectful. More
by AMY39
Employees Worked With
Jose Munoz
April 01, 2020
So pleased with the mechanic Tony. He has worked on our cars and when done takes the time to talk to us. Couldn’t be more pleased and will be a very pleased customer cars and when done takes the time to talk to us. Couldn’t be more pleased and will be a very pleased customer More
by karenprisco5545
Employees Worked With
Tony S, Eduardo Rodriguez
March 31, 2020
The entire process was convenient and clean. Given the current pandemic, I was pleased to see the employees wearing gloves, and that my seat and steering wheel had been covered while it was being worked o current pandemic, I was pleased to see the employees wearing gloves, and that my seat and steering wheel had been covered while it was being worked on. More
by skgml16
Employees Worked With
Eduardo Rodriguez
March 31, 2020
From start to finish, everyone I came across were very friendly and kind. I got the perfect car! I appreciate the amazing service! Thank you for everything!!! friendly and kind. I got the perfect car! I appreciate the amazing service! Thank you for everything!!! More
by CANDYLAND1123
