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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
February 27, 2020
Everyone is very friendly and the work is done in a timely manner and my car was fixed right the first time and parts come in very fast timely manner and my car was fixed right the first time and parts come in very fast More
by WMZEVENHOUSE
Verified Customer
February 27, 2020
This dealership always takes care of me when I have a problem with my Ford Fusion. The staff is very knowledgeable, and customer service is an obvious priority! problem with my Ford Fusion. The staff is very knowledgeable, and customer service is an obvious priority! More
by Nikki
Employees Worked With
February 27, 2020
Don’t like comments made from service repBeen driving Don’t like comments made from service rep Been driving for while over 40 years don’t need anyone to tell me it basically in my head Please Mr RiZa Don’t like comments made from service rep Been driving for while over 40 years don’t need anyone to tell me it basically in my head Please Mr RiZa told his staff to order me a new seat and everyone is ignoring his request More
by LADYRETTA
Employees Worked With
February 26, 2020
Staff at Rizza is very helpful. They went beyond to find us the car we were looking for Dimitri and Scott do a great job ! They’re concierge Alyssa was great getting us familiar with our purchase. us the car we were looking for Dimitri and Scott do a great job ! They’re concierge Alyssa was great getting us familiar with our purchase. More
by TPINGY
February 26, 2020
I was extremely pleased with the service at Rizza especially because I do not own a Ford I have a Hyundai Tucson but they treated me as if I did especially because I do not own a Ford I have a Hyundai Tucson but they treated me as if I did More
by Jdoubl1648
Employees Worked With
Tim Sippel and Mark Stephens
February 26, 2020
Not happy that it took three visits to get my truck working properly and I had to suggest the problems with no deals like maybe a free oil change or tire rotation or front end alignment or something!!! working properly and I had to suggest the problems with no deals like maybe a free oil change or tire rotation or front end alignment or something!!!! More
by Raymajdecki
Employees Worked With
Eduardo Rodriguez, Eric Montanez
February 25, 2020
Thank you Luke Clarizio for all your help! We are all happy with our purchase, and the car is perfect for the family to use! happy with our purchase, and the car is perfect for the family to use! More
by laschultz007
Employees Worked With
February 25, 2020
Great experience so far! I have been in and out with very little wait time between oil changes and warranty work I have been very satisfied with all of the Joe Rizza team!! You make it easy to get thing very little wait time between oil changes and warranty work I have been very satisfied with all of the Joe Rizza team!! You make it easy to get things done, thank you. More
by ROBERT.SCULLY
Employees Worked With
Eduardo Rodriguez
February 25, 2020
Joe Good is great it is always a pleasant experience visiting Joe Rizza! I love my Lincoln and will most likey lease my next car from Rizza as well visiting Joe Rizza! I love my Lincoln and will most likey lease my next car from Rizza as well More
by SABRINABBB
February 25, 2020
Thomas Mackey was incredibly helpful, knowledgeable and kind! The entire process was easy and fast. My car was done hours before it was supposed to be which is nice kind! The entire process was easy and fast. My car was done hours before it was supposed to be which is nice More
by kathleenlenart
Employees Worked With
Thomas Mackey
