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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

January 16, 2020

Talk about above and beyond! Probably the longest sale in history , but Luke worked with me for 2 months to help me find the perfect car. And working with me isn’t easy! He searched for cars day and night ma More

by Rebeccal122
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Joe Rizza Ford Lincoln responded

Rebecca, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Luke went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 16, 2020

Service advisors ignore u when U pull in to garage & then they rush u to write up service request & forget to add coupon to service. More

by FITO33
Recommend Dealer
No
Employees Worked With
Eric Montanez
Feb 21, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2020

Good Experience Buying Car I had a great experience with great service and getting a fair price. Everyone was super helpful and friendly. Joey and Myles were wonderful to work w More

by Jenni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek
Jan 15, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2020

Always accommodating and efficient. I arrived one hour earlier than my appointment and they took me no problem. Also the time they quoted me was the time my car was finished in More

by Mom of 2
Recommend Dealer
Yes
Employees Worked With
Jessie in service
Jan 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2020

Great second car will be back bought an explorer for my wife I got new f-150 love both of the and i will be back More

by MAMASUZO
Recommend Dealer
Yes
Employees Worked With
Gary Kyle M.
Jan 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Joe Rizza Ford of Orland Park. We can’t wait to see you for your next servicing appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2020

excellent Service was quick and efficient, quality of work was excellent. The technician went above and beyond in service, cleaned out the cowl area as an extra More

by JKITZMILLER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2020

Great service as usual, they are dedicated to attention to detail and customer care. Jesse Duda great job and made my service experience great. Thanks to the Rizza Team. More

by Harley Schinker
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 15, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out Harley! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

Such a great buying experience, no hassle at all. Raul was very thorough and did a great job. Everyone involved in my purchase was very helpful and did good explaining everything. More

by jayteedubya
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Jan 14, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

I was a drive in on Saturday at Noon for oil change and tire rotation. The had me in and out in hour. Service manager was courteous and reviewed what I need to keep an eye on. More

by TonyT
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Joe Rizza Ford Lincoln responded

Hi Tony, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

I had a scheduled service visit. The was completed on time as promised. Great customer service. Very accommodating. At the completion of the work my vehicle was returned as clean as new. More

by JEFF.BILDER
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Jeff. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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