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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
January 11, 2020
Great service, will definitely buy a car from them again! Helped find the perfect car for our family. Felt like they understood our needs and really wanted what was best for us. Helped find the perfect car for our family. Felt like they understood our needs and really wanted what was best for us. More
by Wp14
Verified Customer
January 10, 2020
Both associates were very helpful when I brought in my Lincoln MKC truck. Part needed to be ordered and was notified immediately on how long it would take to get in. Very satisfied Lincoln MKC truck. Part needed to be ordered and was notified immediately on how long it would take to get in. Very satisfied More
by Mil
Employees Worked With
Eduardo Rodriguez, Eric Montanez
January 10, 2020
Service writer was helpful and friendly,vehicle was ready when promised everything was taken care of,only negative is that vehicle is not washed like they used to be when promised everything was taken care of,only negative is that vehicle is not washed like they used to be More
by MARKCOS56
Employees Worked With
Eduardo Rodriguez
January 10, 2020
Service portion ok. However I had concerns still, and left message for service manger 48 hours ago and he still hasn’t called me back. left message for service manger 48 hours ago and he still hasn’t called me back. More
by Sixxcycle17
January 09, 2020
Very good overall experience and professional service. Everyone we dealt with was friendly and made the transaction seamless. We would definitely be back to look at cars from this dealership. Everyone we dealt with was friendly and made the transaction seamless. We would definitely be back to look at cars from this dealership. More
by KGRUSZKOWSKI
January 08, 2020
The people at this location are great. Great choice of trucks to choose from. Location very clean. The managers were really nice. I would recommend Joe Rizza Ford to all my friends. trucks to choose from. Location very clean. The managers were really nice. I would recommend Joe Rizza Ford to all my friends. More
by BNOCHER
Employees Worked With
Brandy in Sales
January 08, 2020
Very polite agents, always willing to answers your questions. The work that was done on my car took two and a half hours but time goes fast because you have a nice waiting room. questions. The work that was done on my car took two and a half hours but time goes fast because you have a nice waiting room. More
by OLIVER0413
Employees Worked With
Thomas Mackey
January 08, 2020
Service techs often do not engage you in a timely fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to clean the parking lot so they can smoke a ciggarettebwithin eye sight of the customer. More
by NONE
Employees Worked With
Other Employees :
Porters are always friendly and courteous, Ike Mohammed, Eric Montanez
January 08, 2020
After my last visit for service on my explore I will never use your place or buy another car from you again all thanks to your service advisor!! Eduardo Rodriguez never use your place or buy another car from you again all thanks to your service advisor!! Eduardo Rodriguez More
by LARRYBOS
Employees Worked With
Eduardo Rodriguez
January 04, 2020
The best salesman That was my 3rd visit at the location. I was not please with the 1st salesman I went back the 2nd time but the salesman that I was refer to was not in That was my 3rd visit at the location. I was not please with the 1st salesman I went back the 2nd time but the salesman that I was refer to was not in. When I went the 3rd time he was there. I was very please with his salesmanship. I went in Inquiry about a Ford Explorer (more option) he talked me into a Lincoln which I am very please with.. he kept me with in my range which I was also very pleased with. I purchased my 1st Lincoln from him One of the best salesman. More
by arethaash3
Employees Worked With
