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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
July 30, 2019
good experience I suggest this dealership to anyone looking for a car new or used. they have great customer service and very helpful with information on given cars. I suggest this dealership to anyone looking for a car new or used. they have great customer service and very helpful with information on given cars. More
by danield37
July 29, 2019
An Excellent Experience. Love our new Edge! We've been Rizza customers for 20 years. They've earned our trust in new car sales AND Service. We test drove several models and compared features and We've been Rizza customers for 20 years. They've earned our trust in new car sales AND Service. We test drove several models and compared features and cost. Their large selection made it easy to find the our sweet new ride. Thank you Cassandra! More
by VITEACHER7
Verified CustomerJuly 29, 2019
Quick oil change Great service! I had a limited amount of time for an oil change and tire rotation. Scott Sciaky made sure my car was ready in time. Great service! I had a limited amount of time for an oil change and tire rotation. Scott Sciaky made sure my car was ready in time. More
by Scott Schulz
Employees Worked With
July 29, 2019
Clean and kind atmosphere Has a nice waiting area with WIFi, television , and PC , vending machines for snacks and coffee just a pleasant atmosphere while getting your vehicle Has a nice waiting area with WIFi, television , and PC , vending machines for snacks and coffee just a pleasant atmosphere while getting your vehicle serviced More
by WYNTERBENSON
Employees Worked With
Lauren Kutsche, Sarah Vargas
July 29, 2019
Very professional. Great service. Five Star dealer. Great service department & they believe in customer satisfaction. Quality workmanship. Very professional & always very attentive Five Star dealer. Great service department & they believe in customer satisfaction. Quality workmanship. Very professional & always very attentive. They've earned my trust in new car sales and service. More
by HOWMAR0
July 29, 2019
Great Everything was done on time including the rental car service. This was for a recall on the ford 2010 which to my regrets had several over the years. Everything was done on time including the rental car service. This was for a recall on the ford 2010 which to my regrets had several over the years. Like the car model fusion though. More
by Tmajka
Employees Worked With
Eduardo Rodriguez
July 26, 2019
Don’t go there for service Horrible customer service. Do not care about the customer. Did not explain any work done to my car. I asked for a car wash and told they only do it fo Horrible customer service. Do not care about the customer. Did not explain any work done to my car. I asked for a car wash and told they only do it for Lincoln’s. Had also taken my car their previous for recall work and it took them 5 times to get it tight. More
by mdfont33
July 26, 2019
Airbag recall Thomas was Great! Very accommodating and answered all my questions regarding recall. Dealership gave me a rental to use for the day while my car was g Thomas was Great! Very accommodating and answered all my questions regarding recall. Dealership gave me a rental to use for the day while my car was getting repaired. First time here and would recommend for service. More
by PETERG60
Employees Worked With
Thomas
July 26, 2019
Sales Service and Finance, Scotty Sarah and Bob were all personal and professional. Scotty and Sarah made the sale easy and comfortable for me. Sarah showed me all the options a Scotty Sarah and Bob were all personal and professional. Scotty and Sarah made the sale easy and comfortable for me. Sarah showed me all the options and how use them. Bob in Finance help me with all my needs. Great experience! Paul Amato More
by PAULAMATO1
Employees Worked With
Other Employees :
Bobby Driggers, Lauren Kutsche, Sarah Vargas
July 26, 2019
Rizza Ford maybe the best car dealership ever. Rizza Ford employees are knowledgeable and personable. They exceed in the job everyone from the porters to the salesman and managers. Buying a ne Rizza Ford employees are knowledgeable and personable. They exceed in the job everyone from the porters to the salesman and managers. Buying a new car from Rizza was a very memorable experience and will recommend them to all. More
by SWKS0
