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Joe Rizza Ford Lincoln
Orland Park, IL
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,885 reviews
May 20, 2021
I purchased a 2021 Ford Edge SEL to replace my 2011 Edge that was totaled in an accident. I decided to use the Costco purchase program and they suggested Joe Rizza Ford in Orland Park. Based on what I tol that was totaled in an accident. I decided to use the Costco purchase program and they suggested Joe Rizza Ford in Orland Park. Based on what I told them I was looking for I met with Steve Lillie who showed me several cars. Steve was very knowledgeable and explained the differences between the cars with no pressure. Once I selected the one I wanted, I arranged to come back later with my wife to complete the purchase. The paperwork and purchase took about an hour and we were on our way. A very good experience! More
by MIKEDAUM1
Verified Customer
May 19, 2021
The sales rep was personable and friendly. He was helpful throughout the process. Alexis made himself accessible and responded quickly. Enjoyed doing business with him throughout the process. Alexis made himself accessible and responded quickly. Enjoyed doing business with him More
by P.CERMAK
May 19, 2021
Everything was great! Love my new car! Joey was really good to work with. Scott in the service department was very friendly and made sure I was in and out quickly! good to work with. Scott in the service department was very friendly and made sure I was in and out quickly! More
by Jen
May 17, 2021
It was the experience I was hoping for. It was efficient and professional. I made it clear what I was looking for in a vehicle, and my request was fulfilled. and professional. I made it clear what I was looking for in a vehicle, and my request was fulfilled. More
by TDOREIL
Employees Worked With
May 15, 2021
They entire shopping experience was amazing. We went kind late and they didn’t rush the process. The took their time and explained everything about my new purchase. late and they didn’t rush the process. The took their time and explained everything about my new purchase. More
by MZKING52
May 14, 2021
I was given $10k for my trade in and was told it would be sold for $12k. It was listed for $20,500. I could have really used that money and did not know I was being lied to. sold for $12k. It was listed for $20,500. I could have really used that money and did not know I was being lied to. More
by DEBRASPIELMAN
May 12, 2021
Very professional Sales force. Our Salesman, Raul, was very helpful and didn’t pressure us to make an immediate decision. They gave us a good deal on our trade-in. very helpful and didn’t pressure us to make an immediate decision. They gave us a good deal on our trade-in. More
by MICHAEL_GERBER
May 07, 2021
Had a great experience at the dealership, I would highly recommend going there for your next vehicle purchase. They will try and help your every need. recommend going there for your next vehicle purchase. They will try and help your every need. More
by CRACCO99
Employees Worked With
Sarah Vargas
May 07, 2021
The absolute best price I was able to find in the entire midwest on my 2016 Navigator. Even though there was very little room for negotiating the price, I was still quite pleased. midwest on my 2016 Navigator. Even though there was very little room for negotiating the price, I was still quite pleased. More
by MCH4807
May 04, 2021
Great experience alway respectful of my time and finances , I'm a repeat customer . My Family and I will only buy cars from George Kraft a trusted advisor. , I'm a repeat customer . My Family and I will only buy cars from George Kraft a trusted advisor. More
by Jgberls
Employees Worked With
