Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,885 reviews

April 17, 2019

awesome mechanic Awesome mechanic . My truck was repaired quickly and correctly.All of the problems were repaired with one visit. Service Writer was professional and More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stephens, Lauren Kutsche
Apr 18, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

April 17, 2019

Overall was a very pleasant experience My husband and I found our experience at Joe Rizza to be very pleasant. Our sales consultant Jose Munoz was very knowledgeable and answered all of o More

by PATSYMAIERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Apr 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

April 17, 2019

Great experience. In and out in no time at all! Everyone is nice, friendly and helpful. They take their time to fully understand what you need done. Always able to answer any questions I have. More

by DPS326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

April 17, 2019

Disappointed It felt like the associate kept wanting to up the sell of services. I am very disappointed in the service department. I am truly thinking of getting More

by GRYWLF913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Apr 18, 2019 -

Joe Rizza Ford Lincoln responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Amazingly quick and satisfying Service was very quick. I waited for an hour at most. They fixed the windshield wiper hose and I’ve had no problems since then. More

by JDHOWARD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, JDHOWARD0! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Had scheduled servicing Brought my vehicle in for a scheduled Servicing. As usual, I was treated by a friendly and courteous staff. The work was performed in a professional m More

by TOM Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Always a good visit at Rizza Ford I have been taking my company cars to Rizza Ford for some time now and there service department does an excellent job so good that the last car I boug More

by CDANIELS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Personal experiences I come to Orland Ford for my car service because of the courtesy, the prompt attention, the friendliness of all your employees that I have any associa More

by Jean22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

My nicest car I have ever owned When I began my search for a new car, I went to 9 different dealerships. Luke Clarizio was not pushy at all. At one of those 9 dealerships, I could no More

by Richard the Explorer not Dora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby, Bob in Finance, and a nice gentleman at the front main desk that sits on the east side, lol
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

From Toyota to Lincoln Luke, did a great job in converting us from a Toyota family into a Lincoln customer. He introduced us to the Lincoln brand and helped us narrow down More

by MHENRY0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

...
191
...